Director of Event Hospitality

Responsibilities

• Hospitality Vision, World Building & Brand Storytelling
• Co-create the hospitality vision with the VP of Events & Experiences, bringing your own creative perspective and building collaboratively toward experiences that are bolder and more distinctive than either of you would produce alone.
• Build worlds, not just spaces. Every environment you create should tell the Hagerty brand story with a narrative arc that is intentional, immersive, and unmistakably ours.
• Bring a sophisticated design eye and a storyteller's instinct to every space, including furniture, fabric, custom fabrication, floral, lighting, and spatial flow.
• Direct culinary vision for each event, working closely with catering partners on menu development, tastings, presentation standards, and service style that reflect both the luxury positioning and the personality of each event.
• Develop and curate gifting programs that feel personal and considered, chosen specifically for the Hagerty guest rather than pulled from a catalog.
• Know where to source high-end custom fabrication, specialty rental, and unique vendors no one else is using, and bring those discoveries to the portfolio before they become trends.
• Stay deeply connected to what is happening at the highest levels of luxury experiential globally and translate those ideas into the Hagerty context.
• Event Execution & Production
• Own end-to-end execution of hospitality programming across all Hagerty events, from initial concept through on-site delivery and post-event wrap, with full accountability for every outcome in between.
• Develop and manage detailed banquet event orders for all food and beverage programming, ensuring every partner is working from a document that leaves nothing open to interpretation.
• Manage the full hospitality production timeline across multiple events simultaneously, keeping every detail on track without losing the creative thread that makes each event distinct.
• Lead site inspections and venue walkthroughs with both a creative eye and an operator's mind, translating a raw space into a fully realized, executable plan.
• Source, negotiate, and manage high-end vendor relationships across all hospitality categories, leveraging strong established vendor resources to move quickly and access the best partners in the market.
• Deliver white-glove execution on-site, maintaining the standard when things get complicated and making real-time decisions without losing composure or quality.
• Luxury Guest Experience & Anticipatory Service
• Design and deliver hospitality programs for Hagerty's most discerning guests, creating moments that feel personal, seamless, and entirely specific to the Hagerty world.
• Practice anticipatory service at every level, reading what guests need before they ask and building the programming and environment details that make every person feel genuinely looked after without the effort being visible.
• Work closely with the Manager of Event Operations & Guest Experience to ensure pre-event communications, VIP briefing documents, and logistics are fully aligned with what will be delivered on the ground.
• Develop tiered hospitality programming that serves multiple guest audiences appropriately, with each tier feeling intentional rather than a lesser version of the one above it.
• Ensure every guest touchpoint, from the first piece of

Benefits

Additional Information

Say hello to Hagerty Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do, and we are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We're proud to be the world's largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world's largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We're committed to Never Stop Driving. Ready to get in the driver's seat? Join us! The Amelia Concours. Greenwich Concours. Motorlux. California Mille are not ordinary events. They are experiences that live in the memory long after the last car leaves the field. The hospitality we deliver is a significant part of why. From private collector cabanas and intimate curator dinners to large-scale luxury guest programs where every detail is felt before it is seen, Hagerty hospitality operates at a standard that very few organizations can match. As the Director of Hospitality , you'll hold that standard personally with your creative vision, technical mastery, and storytelling instinct to keep pushing it further. This is not a role for someone who executes from a template or waits to be told what the experience should feel like. We want someone who walks into every venue and immediately starts building the world it could become. If that is how your mind works, we want to talk.

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