Training Consultant I

Responsibilities

• Training & Development
• Identify learning needs and performance gaps through stakeholder discussions and review of performance data
• Define clear learning objectives aligned to business and revenue goals
• Design and deliver:
• New hire onboarding programs
• Refresher and rehash training sessions
• Role‑specific and advanced upskill initiatives
• Develop and maintain training materials, including:
• Slide decks
• Facilitator guides
• Job aids and quick reference tools
• Quizzes and learning activities
• Deliver engaging, practical training sessions that connect directly to day‑to‑day work
• Reinforce learning through follow‑ups, resources, and ongoing touchpoints
• Sales Enablement
• Support initiatives that improve sales effectiveness and readiness
• Equip sales teams with tools, playbooks, best practices, and product knowledge
• Observe sales calls and real interactions to understand what's happening in the field
• Support and facilitate call calibration sessions to reinforce strong behaviors and identify improvement opportunities
• Content & Learning Systems
• Upload, organize, and maintain training materials in platforms such as:
• Learning Management System tools
• SharePoint
• Maintain version control and ensure materials are current, accurate, and easy to navigate
• Partner with Learning Design & Technology to enhance learning experience and structure
• Program Execution & Operations
• Manage training logistics, scheduling, and communications
• Coordinate sessions with facilitators, SMEs, leaders, and participants
• Support smooth execution of onboarding and enablement programs
• Manage multiple initiatives simultaneously while adjusting to shifting business priorities
• Performance Tracking & Continuous Improvement
• Track participation, completion, and effectiveness of training programs
• Review learner feedback and performance outcomes
• Identify trends, gaps, and opportunities for improvement
• Share insights and recommendations with stakeholders
• Continuously refine training programs to improve impact and relevance
• Being a Trusted Partner
• Serve as an approachable and reliable resource for sales teams and leaders
• Support questions related to:
• Product features and updates
• Sales positioning and deal strategy
• Processes and ways of working
• When unsure, proactively identify the right SME and follow through to get answers
• Build strong relationships through responsiveness, clarity, and follow‑through

Requirements

• You have experience in training, enablement, learning, performance consulting, or a related field
• You're comfortable facilitating sessions and engaging different audiences
• You can translate complex information into clear, practical guidance
• You're organized, adaptable, and able to manage multiple priorities
• You collaborate effectively with SMEs, leaders, and cross‑functional partners
• You're curious about performance, always looking for ways to improve how people learn and apply skills
• You're comfortable working with learning platforms and collaboration tools
• Experience & Skills
• Experience supporting training, enablement, or learning initiatives
• Strong communication and facilitation skills
• Ability to work with data, feedback, or observations to inform decisions
• Experience supporting sales or revenue‑generating teams is a plus
• Instructional design or enablement experience is a plus
• We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
• We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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