Senior Manager, Procurement

Responsibilities

• As the Services Procurement Offshore SCC Lead you will:
• Team Leadership & Capability Building
•  Directly manage and mentor a diverse team of Services Procurement operational and
• commercially advanced individual, ensuring they deliver high-quality support to their
• respective client programs.
•  Mentor and empower client-facing SCC team members to adopt best-in-class administration, stakeholder management, sourcing, negotiation, and supplier management practices.
•  Provide clear direction, set priorities, and manage workload distribution across multiple client programs.
•  Encourage knowledge sharing and best practice adoption across the global CoE and client organizations.
•  Serve as a mentor, developing future procurement leaders through ongoing feedback,
• coaching, and development planning.
•  Partner with GBS HR to plan retention strategies early, recognizing that SOW-capable talent is a high-value asset.
•  Build and oversee capability progression paths for your team (i.e. from Analyst to Senior Analyst), ensuring continuous professional development.
•  Build and oversee cross-VMSs and cross-clients capability, over time.
•  Foster a culture of collaboration, accountability, technical excellence, continuous learning and curiosity.
• Revenue Generation Contribution
• As your day-to-day leadership and delivery will directly contribute to each supported
• program's revenue generation (c.€1M p.a.), you will display good commercial acumen.
• 3
• Matrix Management
•  Manage th

Additional Information

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we'll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust. ob subfamily Operational Delivery job code [TBD] job grade Proposed Hays Grade 17/18 reports to Operational Program & GBS Operational Leadership job context and purpose Randstad Enterprise (RE) wishes to become the undisputed market leader in services procurement/SOW management. To support this ambition RE has invested in a Global Services Procurement Center of Excellence (COE) and created a new and innovative SOW Management Framework called Services Procurement 360 (SP360) and is now investing in a new Shared Competency Center (SCC) to be based out of Hyderabad, India. The Services Procurement Offshore SCC Lead role a pivotal new leadership role responsible for the operational management and strategic development of both the India-based Services Procurement SCC concept and team. In this role, you will lead a team of services procurement professionals, ranging from administration-focused Coordinators and Operations Specialists to Services Procurement Specialists and Category Leads, operating in client-dedicated pods. You will ensure that the SCC is fully integrated with each onshore client-specific program delivery team that your offshore CoE team will support by bringing strong operational and technical procurement experience that complement RE's programs, as well as match each client's culture. 1 You will operate in a matrix environment, reporting organizationally to RE's Global Business Services (GBS) structure, with a dotted reporting line, to the various globally based client-focused Services Procurement Directors (SPDs) for day-to-day program-specific execution. This dual reporting model will ensure that client programs benefit from, and adhere to, the best practices defined by RE's services procurement CoE and that they receive a unified experience. This role is essential to enabling cross-client knowledge transfer and ensuring the SCC team integrates seamlessly with client-specific program teams. key performance indicators (KPIs) ● Client satisfaction: measured via client NPS scores and feedback regarding the SCC's contribution to program success ● Program-specific KPIs: contribute to each program's specific KPIs ● Staff management: manage retention within the SCC to minimize the cost of attrition and ensure that appropriate career paths are made available to your direct (up to 8) and indirect (up to 20) reports expected in the first coupe, of years ● SCC Colleague Feedback: ensure a positive employee experience and clear progression paths within the team. key stakeholders ● Services Procurement Directors (Program Leads) ● Local Shared Services Director (GBS) ● Global Head of Service Design ● Client Procurement Stakeholders ● Suppliers. 2 Your

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