-NEW- 12 Months Senior Manager/ Manager (Technical Excellence)

About the role

Job Responsibilities: - Lead and manage a team responsible for handling customer service and operational issues, ensuring timely resolution and minimizing customer disruption. - Take ownership of high-priority and sensitive cases, coordinating swift corrective actions and maintaining high service standards. - Collaborate with customers, contractors, agencies, and cross-functional stakeholders to ensure effective execution of works and issue resolution. - Leverage IT systems, data analytics, and Microsoft Office applications to streamline operations, improve processes, and enhance administrative efficiency. - Foster ahigh-performance, customer-centric culture through strong leadership, continuous improvement, and ethical business practices. - Manage budgets, forecasting, scenario planning, resource allocation, and cost optimization to support operational objectives. - Prepare management reports and facilitated stakeholder communications, negotiations, and project coordination to drive informed decision-making. Adhoc tasks and projects as assigned Job Requirements - Minimum Degree in a related discipline - Minimum 6 years of relevant experience - Able to start immediately or within short notice Interested candidates, kindly email your detailed resumes in MS word format to joseph.koh@ambition.com.sg Attention to Joseph Koh Wei Jie(R1873431) Shortlisted candidates will be notified www.ambition.com.sg EA Registration Number: R1873431 Data provided is for recruitment purposes only Business Registration Number:200611680D. License Number: 10C5117

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