Lead Azure Cloud Engineer

Responsibilities

• Service Build and Standardization
• Develop and maintain Azure cloud management runbooks, standard operating procedures, and technical standards aligned to SS&C's managed services framework.
• Define repeatable delivery processes for onboarding new client Azure environments, including baseline assessments, tooling configuration, and governance setup.
• Build and maintain a knowledge base that supports async collaboration across geographically distributed teams.
• Contribute to the continuous improvement of SS&C's Azure managed services capability as the client portfolio grows.
• Technical Delivery
• Monitor and maintain the health, performance, and availability of client Azure environments using Azure Monitor, Log Analytics, and related tooling.
• Manage infrastructure provisioning and configuration changes via Terraform (ARM/Bicep also considered) in line with change management processes.
• Enforce governance standards through Azure Policy, resource tagging, and compliance initiatives across client subscriptions and management groups.
• Manage OS patching and update cycles via Azure Update Management Center.
• Triage and respond to Microsoft Defender for Cloud findings, coordinating with internal or client security teams when deeper investigation or remediation is required.
• Review and maintain NSG and Azure Firewall policies in line with client security posture requirements.
• Manage Entra ID RBAC, Conditional Access policies, and Privileged Identity Management (PIM) reviews scoped to Azure infrastructure access.
• Validate and maintain Azure Backup policies, Recovery Services vaults, and ASR/replication configurations; conduct periodic restore testing to confirm RPO/RTO adherence.
• Deliver cost optimization analysis using Azure Cost Management and Advisor; produce monthly spend reports and proactive recommendations for rightsizing and resource efficiency.
• Produce monthly KPI reports and quarterly operations and control attestation packs for client stakeholders.
• Client Engagement
• Serve as the primary technical point of contact for client IT teams, owning the technical relationship day-to-day.
• Participate in client governance reviews and service meetings, translating technical findings into clear, accessible reporting.
• Communicate proactively on incidents, changes, and emerging risks, maintaining a high standard of client-facing professionalism.
• Required Skills & Experience
• 6 to 10 years of experience in cloud infrastructure engineering or administration, including at least 4 years of hands-on Azure engineering experience. Strong experience in managed services, outsourced delivery, or other operationally mature multi-environment support models is preferred.
• Solid experience with infrastructure as code - Terraform preferred; ARM/Bicep also considered.
• Working knowledge of Microsoft Defender for Cloud and Azure security tooling; familiarity with Microsoft Sentinel an advantage.
• Strong understanding of Entra ID, RBAC, and Privileged Identity Management in the context of Azure infrastructure governance. Experience with Conditional Access is helpful where relevant to infrastructure access controls.
• Experience with Azure Backup, Recover

Benefits

Additional Information

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Lead Azure Cloud Engineer Role Overview SS&C Technologies is building out its Managed IT Services capability and is looking for a Senior Engineer to anchor our Azure Cloud Management practice in India. You will not just be delivering services; you will be shaping how we deliver them. Working closely with a US-based technical lead during the initial build-out phase, you will establish the standards, runbooks, and operational frameworks that underpin our Azure managed services across a growing portfolio of financial services clients. Once established, you will own the day-to-day technical delivery of Azure Cloud Management services across client environments, serving as the primary technical point of contact for client IT teams and contributing to governance reporting and service reviews. This role suits an experienced Azure engineer who thrives in an environment where they can both build and operate - someone comfortable with ambiguity, capable of working autonomously, and motivated by the opportunity to leave their mark on a growing practice.

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