Copier Technician (Printer, MFP, POS) JAC

Responsibilities

• To provide on-site service related activities at customer's premises, including but notlimited to:-
• Perform corrective maintenance work on Multi-Functional Printer (MFP).
• Perform on-site service repair/troubleshooting for both Hardware and Software on MFP.
• Update of all completed Service Jobs into CRM and clearing of Parts used in SAP system.
• Machine setup (including Printer Driver installation & Setup Scanning [Email/PC]) forcustomer's newly purchased MFP at customer's premises.
• Provide administrative support to the service team, i.e. report updating, collection ofpayment, ordering of service parts, and etc.

Requirements

• Possess GCE 'N', 'O' Level, Diploma Holder or equivalent.
• 2 to 5 years of product management experience in copier including troubleshooting of equipment.
• Possess own vehicle
• Sound IT knowledge in software.
• Strong product technical knowledge in MFP, ECR/ POS.
• Good communication and interpersonal skills.
• Customer Service oriented structured and organised approach with attention to detail.
• Able to work independently and make decisions, escalating where and when necessarily andappropriately.
• Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:
• Position applying for
• Current remuneration
• Expected remuneration
• Notice period
• Jason Chow Yew Fai
• EA License No : 06C4642
• EA Reg No : R25158800
• We regret that only shortlisted candidates will be notified.

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