Operation Manager

About the role

. SALES & BUSINESS PERFORMANCE MANAGEMENT Monitor and analyze daily, weekly, and monthly sales performance Track revenue, gross profit margin, and key operational indicators Support sales forecasting and budgeting Coordinate with the sales team to ensure targets are achieved Identify business gaps and propose improvement strategies Oversee customer pricing, quotation workflow, and contract execution 2. OPERATIONS PLANNING & EXECUTION Manage daily operational activities to ensure smooth workflow Coordinate logistics, inventory, warehouse operations, and delivery schedules Optimize operating processes to improve efficiency and reduce cost Ensure all transactions and documentation are completed accurately 3. CROSS-DEPARTMENT COORDINATION Work closely with Sales, Finance, Warehouse, and other teams Facilitate communication between internal teams and external partners Support implementation of new SOPs, policies, and systems under guidance of direct reporting supervisor 4. QUALITY, COMPLIANCE & SAFETY CONTROL Ensure operations comply with company policies, industry standards, and legal requirements Monitor workplace safety and operational risks Lead corrective and preventive actions when necessary 5. TEAM MANAGEMENT Supervise operational staff and assign responsibilities Provide training, coaching, and performance monitoring Assist with recruitment and manpower planning under direction of direct reporting supervisor 6. AD-HOC TASKS Support special projects and assignments instructed by the direct reporting supervisor Handle urgent operational issues when required QUALIFICATION: l Keen strategic thinking and planning l Understanding of budget management and financial monitoring l Excellent leadership skills, including goal setting, motivating, training and mentorship l Exceptional interpersonal and communication skills, including writing, speaking and active listening l Effective conflict resolution and problem-solving skills l Good organization and time management, including the ability to work well in high-pressure situations with tight deadlines l Strong analytical thinking skills l In-depth knowledge of the industry and managerial strategies l Proven experience as a General Manager or similar executive role l Experience in planning and budgeting l Knowledge of business process and functions (finance, HR, procurement, operations etc.) l Strong analytical ability l Excellent communication skills l Outstanding organizational and leadership skills l Problem-solving aptitude l BSc/BA in Business or relevant field; MSc/MA is a plus l Experience / knowledge in tyre industry is an advantage

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