Senior Consultant - Technical Enablement
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Responsibilities
- Discovery & Needs Assessment: Partner with teams to understand their goals, workflows, and pain points, and identify where AI and technology tools can meaningfully support their work.
- Partnership & Relationship Management: Build trusted relationships with teams you support, translate needs into clear enablement plans. When a need goes beyond enablement into build or configuration territory, you will loop in the right delivery team.
- T raining & Workshops: Design and deliver training sessions, hands-on workshops, and other learning experiences that make technology feel practical and accessible for everyday business users.
- Content & Communications: Develop practical, easy-to-follow resources including guides, playbooks, and reference docs, and write communications that keep business users in the loop on tools, updates, and what is available to them.
- Business User Support: Field questions from business users across the organization, helping them get unstuck and get the most out of the tools available to them.
- Staying Current on Tools & Technology: Keep up with new features, tool updates, and changes across the AI and M365 landscape. Pick up new technology quickly and help business users understand what is new and how it applies to their work.
- Feedback & Continuous Improvement: Measure the impact of enablement engagements, gather feedback from business users, and use insights to strengthen enablement support.
- ABOUT YOU:
- Your values:
- Integrity: You believe in doing the right thing, even when it's uncomfortable, seemingly inefficient, or costly.
- Purposefulness: You have a desire to serve others with your skillset and an openness to continuous learning and growth.
- Ownership: You stick to your commitments, follow up with action, and seek clarity in communication & expectations.
- Your experience:
- You know Microsoft 365 inside and out , especially Teams, SharePoint, and OneDrive, and you are fluent in AI tools like Copilot, ChatGPT, Claude, and Gemini. You can demonstrate them in context, not just describe what they do.
- You learn new technology fast. When a new feature drops or a tool changes, you pick it up on your own and figure out how to make it useful for the people you support.
- You have experience designing and delivering training: workshops, lunch-and-learns, onboarding guides, quick reference resources, etc. You know how to meet people where they are and make technical concepts click.
- You make technology accessible. Whether you are leading a workshop or writing a guide, you know how to communicate complex concepts in a way that resonates with everyday business users.
- You are a strong discovery partner. You know how to ask the right questions, understand what a team really needs, and scope an engagement clearly before diving in.
- You confidently manage relationships and engagements , keeping things organized, maintaining quality across multiple workstreams, and communicating proactively with stakeholders.
- You are a natural collaborator. You enjoy working alongside other consultants, sharing what is working, and building on each other's ideas and experiences.
Benefits
Additional Information
ABOUT KALLES GROUP: Everyone deserves to be secure. Our mission at Kalles Group is to help secure the future for companies of all shapes and sizes. While our expertise spans multiple disciplines, our method remains consistent: building trust and relationship with people -- whether you are a client, a consultant, or--in this case--a candidate. No matter what role you come from--whether you're an executive or just starting your career-you can expect our highest level of attention and respect. We want to find the right fit for each role, but we also want you to find the right fit for your career. We believe the best way to show you what our team is like is to treat you like you're already a part of it . We hope you'll consider joining our team of experienced professionals who are building their careers at Kalles Group-and having fun while doing it.
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