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Program Manager - ERP Implementation (FTC 12 Months)

External
Wildbrain logoWildbrain · Toronto, Canada
Full-timeOn-site2d ago
BigQueryDocumentationLeadershipPrince2SAPVendor Management
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Requirements

  • Direct Microsoft Dynamics 365 Business Central project management experience (versus adjacent cloud ERP platforms).
  • Media, entertainment, content licensing, royalties, or IP-driven industry background.
  • Experience with Binary Stream Multi-Entity Management or comparable multi-entity ISVs alongside Business Central.
  • Experience operating in an integrated landscape.
  • IFRS-aligned consolidation reporting experience.
  • Experience managing the transition from hypercare into a multi-year managed services arrangement, including SLA framework and steady-state operating model handover.

Benefits

Working at WildBrain is more than a job - it's the opportunity to join forces with extraordinary, insightful and imaginative people who will recognize your talents and encourage your professional growth and development in a work environmenVision insurance

Additional Information

Be the client-side accountable program owner for the Business Central implementation Hold the Systems Integrator accountable to the scope, schedule, quality, and cost commitments made in their proposal, while managing scope, changes requests and any disputes. Own the integrated program plan and schedule, including vendor and internal commitments. Run program governance, including status reports (budget and progress), regular Steering Committee meetings, design sessions to ensure decisions get made, documented, and locked Orchestrate WildBrain-side resources contributing to the ERP program - including Business Central Functional Leads/Finance SMEs across regions, Network, Integration, Product, Data, Legal, Product as needed throughout the project Drive phase-based delivery - plan, execute, and close each phase, while managing known program constraints: Q4 close and year-end audit blackout, Television wind-down, Peanuts divestiture, and statutory timing in jurisdictions where entities operate. Drive the data migration project workstream - sequencing of cleansing, mock cutovers, reconciliation gates, and finance / audit sign-off, against the agreed historical migration scope. Steward design authority discipline - ensure functional design decisions get made on time, get documented, and do not drift; ensure Systems Integrator recommendations are evaluated against business needs rather than rubber-stamped. With project teams, define change management activities and engage IT, Communications, Talent as required. User adoption is recognized as the single highest risk to the program, and the Program Manager must act as a forcing function on stakeholder engagement, training readiness, and adoption gate sign-offs. Coordinate with parallel program workstream dependencies, including IT updates, systems integrations, BigQuery downstream pipelines, and AI / Copilot initiatives. Drive hypercare planning and exit per phase; lead the transition from hypercare into the three-year managed services arrangement. Manage knowledge transfer from the Systems Integrator into WildBrain's steady-state operating team, by including operations team members throughout the project, ensuring documentation is provided by Systems Implementation Partner and handovers/support agreements defined. Strong project or program management experience leading enterprise ERP implementations or complex technology-enabled transformation programs. Demonstrable, hands-on experience as the client-side program or project lead on at least one enterprise ERP implementation of multi legal entity and multi-currency scale, multi-jurisdiction complexity. Microsoft Dynamics 365 Business Central is preferred; comparable experience on D365 Finance & Operations, NetSuite, SAP S/4HANA, or Oracle Cloud Financials at similar scale will be considered. Proven track record of multi-phase rollout delivery in production, including cutover and hypercare. Strong Systems Integrator and vendor management - comfortable holding implementation partners accountable on scope, schedule, quality, and cost; comfortable saying no when needed. Strong finance domain literacy - conversant in General Ledger, AP, AR, intercompany, consolidation, multi-currency mechanics, and procure-to-pay. You do not need to be an accountant, but finance leadership should find you credible in their meetings. Strong data migration project oversight - historical depth decisions, cleansing strategy, mock cutover discipline, reconciliation, and finance / audit sign-off. Comfortable operating in a landscape with multiple parallel workstreams and project teams across Finance, Network, IT, integration, data warehouse, planning tools, and AI enablement. Strong executive communication - credible in front of a CFO, a Steering Committee, and an Systems Integrator's leadership team. Strong written discipline - your status notes are concise, evidence-based, and actionable; your RAID is current; your decisions are documented. PMP, PRINCE2, MSP, or equivalent project management certification. Comfortable operating in a contract role inside a long-duration program with clear delivery milestones.


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