Relationship Manager-1
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Applications must be submitted by; 14-07-2026 Relationship Manager The role will require a highly proactive and partnership approach with both internal and external stakeholders to protect the existing exposures. *Please note this advert will close on the 13th of July 2026 at 23.59pm. Watch our video "Why Join Innovate UK?" here . Title: Relationship Manager Band: UKRI Band E (UKRI Ts & Cs) Salary: £46,743 gross per annum Reports to: Senior Relationship Manager/Head of Portfolio Location: Field based Contract: Permanent Innovate UK recognises the importance of work-life balance and we will be happy to discuss any requests for flexible working arrangements. Context: The Innovate UK Loans Portfolio Management team is responsible for the ongoing credit and operational oversight of the IUK loan book. The portfolio is made up of highly innovative, growth-oriented businesses at the cutting edge of new technologies in the UK. We particularly welcome female applicants as women are under-represented within Innovate UK in this type of role. Job Purpose: The role will require a highly proactive and partnership approach with both internal and external stakeholders to protect the existing exposures. A key aspect of the role is to grow and develop relationships with existing customers while successfully on-boarding new customers into the portfolio. Given the early-stage nature of companies in the portfolio there is a significantly higher risk profile than that of a commercial lender. As a result, there is an expectation that a number of customers will default on their loan obligations and the appropriate recoveries process will need to be managed by the Relationship Manager. You will benefit from the support of Portfolio Analysts to support day-to-day activities, and as a Relationship Manager, you will be expected to help develop the Analysts within the team to foster a culture in which opportunities for continual improvement and innovation are welcomed. Key Responsibilities and Accountabilities (S&I): Manage and develop sustainable relationships with an allocated Innovate UK Loans portfolio. Complete periodic assessments of portfolio risk profile, reviewing quarterly management information and reporting any changes required to customer credit grading. Work in conjunction with external Monitoring Service Providers to ensure loan funds are being appropriately utilised on designated projects, facilitating any Project or Drawdown Change Requests required. Manage default and recovery scenarios, working with third party professional services firms as appropriate, including lawyers, accountants, and administrators. Responsible for ongoing reporting to the Senior Relationship Manager/Head of Portfolio on performance, progress, and issues. Work collaboratively across the wider IUK Loans function including Credit, Portfolio and Lending Operations teams. Contributing to the continuous improvement cycle for all portfolio management activities, exemplifying a culture of self-reflection, critical analysis and action. Undertake training and development to support your personal growth within Innovate UK This is not an exhaustive list and you might be encouraged to undertake any other duties across the wider directorate, commensurate with the Band and level of responsibility of this post, for which the post holder has the key experience and/or training. Shortlisting criteria (S) - Assessed at shortlisting (I) - Assessed at interview (S&I) - Assessed at both shortlisting and interview Person Specification: Experience & Qualifications: Essential - Educated to degree-level and/or equivalent experience in a relevant discipline. (S&I) Experience in the financial services sector, with an understanding of both operational processes and the delivery of lending/investment activities, (S&I) Experience of managing effective client relationships. (S&I) Understanding of key financial metrics and ability to analyse financial statements including balance sheets, P&L and cash flow statements, preferably from a credit risk perspective. (S&I) Experience in managing to KPIs within in a tightly controlled environment. (S&I) A team player, with the ability to lead by example and collaborate effectively. (S&I) Competencies (I): All team members demonstrate compatibility with and capability against our Core Competencies such as: Thinking and Problem Solving - Stakeholder management - Communication skills - Influencing - Self-awareness/self-management - Strategic awareness - Working with others- Project management Some of the above competencies will be assessed at interview stage, in addition to the criteria's listed in the person specification. Travel Requirements: Field-based: There will a requirement to travel, mostly national, and there is some flexibility in this. Innovate UK staff make extensive use of telepresence tools for meetings to minimise unnecessary travel. Equality, Diversity and Inclusion: Innovate UK is a diverse workfor
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