Principal, Cloud Engineer - Observability

About the role

Do you want to work on cutting-edge cloud technologies that power the next generation of enterprise-scale platforms? We are seeking a highly motivated Principal Cloud Engineer to join our Observability Platform team within Fidelity Architecture and Engineering. In this role, you will help design, build, and operate scalable, cloud-native observability solutions that support our most critical digital services. You will work in a collaborative, transparent, and innovation-driven environment where engineering excellence, continuous learning, and open-source contribution are core to how we operate. This is a high-impact role where your expertise will influence platform architecture, engineering practices, and the developer experience across the organization.

Responsibilities

• Lead the design and implementation of cloud-native observability platforms across AWS and Azure environments
• Develop and operate highly scalable systems on AWS (EKS, core services) with strong focus on reliability, performance, and automation
• Own the end-to-end lifecycle of observability tooling, including hosting, maintenance, scaling, and optimization
• Drive adoption of OpenTelemetry (OTel) standards for metrics, traces, logs, and profiling
• Build and enhance platform capabilities using Python and/or Go
• Architect and optimize CI/CD pipelines enabling rapid, secure, and reliable deployments
• Collaborate with cross-functional teams to improve system visibility, debugging capabilities, and performance insights
• Define and promote best practices for cloud engineering, observability, and platform reliability
• Mentor engineers and provide technical leadership across squads
• The Experience We're Looking For
• 10+ years of software engineering or cloud engineering experience
• Deep expertise in AWS cloud stack, especially: EKS (Kubernetes on AWS)
• Core services (IAM, EC2, networking, storage, etc.)
• Strong experience working with Kubernetes and cloud-native ecosystems
• Hands-on experience with observability tools/platforms (e.g., Prometheus, Grafana, Datadog, OpenTelemetry, etc.), including hosting and operational ownership
• Proficiency in Python and/or Go for platform and tooling development
• Strong understanding of CI/CD practices and tools
• Experience working with Infrastructure as Code (Terraform, CloudFormation, etc.)
• Familiarity with the Azure cloud stack and hybrid/multi-cloud environments
• Working knowledge of OpenTelemetry (OTel) concepts and implementation
• Bonus Skills
• Experience building or operating large-scale internal platforms
• Exposure to eBPF-based observability or advanced profiling solutions
• Experience integrating observability across multi-region / multi-cloud environments
• Experience or interest in applying AI/ML techniques to observability (e.g., anomaly detection, predictive insights, intelligent alerting, or AIOps)
• Active participation in or contributions to open-source projects
• Strong background in performance optimization and distributed systems
• Why Join Us
• Work on mission-critical, high-scale platforms
• Be part of a forward-looking, cloud-first organization
• Contribute to open technologies and modern observability practices
• Thrive in a culture that values learning, ownership, and engineering excellence
• Certifications:
• Category:

Benefits

Additional Information

Job Description: Note: Fidelity will not provide immigration sponsorship for this position.

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