Hourly Amusement Supervisor- The Rec Room Roundhouse

Responsibilities

• Responsibilities will include but are not limited to:
• Responsible for executing Groups & Events within venue, providing seamless guest service.
• Responsible for maintaining the seamless operation of all games, coat check and retail operation within the Rec Room and providing feedback to the employees and Service Manager to improve the Guest Service experience.
• Strive to achieve sales targets while adhering to an established budget during day-to-day operations.
• Complete all daily, weekly, monthly checklists and according to internal and external (regulatory bodies) requirements.
• Deliver employee training and development for assigned area of responsibility (Bar, Service Floor, Host/Call Center, Amusement, Event Groups / Live Entertainment).
• Ensure gaming initiatives are executed accordingly to drive financial performance while keeping costs in line.
• Maintain payroll and attendance records in accordance with legislative and the Rec Room requirements.
• Follow all provincial Health, Food Safety and Liquor service legislative requirements.
• Other duties as assigned.

Requirements

• The Rec Room may be a perfect fit for you if:
• You have 1-3 years of supervisory experience in the food service, retail and / or amusement industry. Training experience will be considered an asset.
• You are able to work flexible shifts, including days, evenings, nights, weekends and holidays, as required.
• You have excellent leadership, communication, customer service, conflict resolution and interpersonal skills.
• You have a strong working knowledge of restaurant industry principles, methods, practices, and techniques
• Provincially applicable sell, sale, and handling of alcohol certificate.
• Additional Information:
• As an employee, you'll enjoy:
• Tuition Assistance
• Employee Assistance Program
• Flexible Hours
• Discounted Food and Beverages on Shift
• Opportunities to grow
• & more!
• Inclusion & Diversity
• Accessibility
• Use of AI
• We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are made by our people, not by AI.
• This position is a current vacancy and is being actively recruited to fill an existing role within the organization.
• While we appreciate all interest, only those candidates selected for an interview will be contacted.
• Wage ($):
• $20.60 - $22.10CAD

Benefits

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