Inside Sales Rep - Literacy Initiatives

About the role

Scholastic Literacy Initiatives Inside Sales Representatives manage and grow business for the Family and Community Engagement (FACE) and Literacy Partnerships programs within an established territory by developing and strengthening partnerships with schools, school districts, public libraries, and community organizations nationwide. Working within established sales campaigns and in collaboration with outside/field Account Executives, Inside Sales Representatives expand market coverage, increase sales opportunities and revenue, and drive customer engagement through proactive outreach, consultative relationship management, and ongoing customer support. This role is responsible for maintaining and growing existing business while identifying new partnership opportunities, increasing revenue through program participation, and advancing literacy and community engagement initiatives across both educational and community-based markets. Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 100+ years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at www.scholastic.com . Thank you for your consideration in choosing Scholastic.

Responsibilities

• Specific Responsibilities
• Meet or exceed established sales goals, activity metrics, and customer contact expectations
• Build, manage, and maintain a healthy sales pipeline through prospecting, follow-up, and account development activities
• Develop and maintain strong relationships with schools, districts, public libraries, and community organizations within the assigned territory
• Conduct outbound sales calls, virtual meetings, presentations, and email campaigns to generate new business opportunities and expand existing partnerships
• Identify customer needs and recommend appropriate Scholastic Literacy Initiatives solutions
• Maintain and grow existing customer accounts through ongoing communication, customer support, and strategic account management
• Collaborate with outside/field Account Executives to coordinate sales efforts, increase territory coverage, and support customer initiatives
• Utilize CRM systems and sales tools to document customer interactions, manage opportunities, and maintain accurate account records
• Monitor and follow up on quotes, proposals, orders, and customer inquiries in a timely and professional manner
• Support customer participation in literacy initiatives and family/community engagement programs
• Stay informed on Scholastic products, educational trends, funding opportunities, and literacy initiatives impacting schools and community organizations
• Attend educational conferences, community outreach events, sponsored trainings, and sales meetings as assigned
• Participate in ongoing professional development and sales training opportunities as needed

Requirements

• HOW YOU CAN FIT (Qualifications)
• Previous experience in sales, customer service, education, literacy initiatives, nonprofit organizations, or community engagement is beneficial, but not required
• Experience working with schools, educators, libraries, or community-based organizations is a plus
• Prior experience with phone sales, relationship management, account support, or consultative selling is helpful
• Familiarity with CRM systems, virtual meeting platforms, and customer outreach strategies is preferred
• Candidates with strong communication

Benefits

Additional Information

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