Housing Coordinator

About the role

The Housing Coordinator is a key member of the Housing & Residence Life (HRL) operations team, responsible for supporting the strategic administration of housing assignments, occupancy management, billing coordination, and housing systems infrastructure for approximately 1,400 residential students. This role is central to ensuring accurate data management, transparent communication, efficient processes, and high-quality customer service aligned with ERAU's 3Cs: Customer Service, Connections, and Care. The Housing Coordinator works collaboratively across campus departments including Financial Services, Admissions, IT, Student Affairs, and Residence Life to support operational excellence and a seamless residential student experience. For nearly 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. Today, our faculty, researchers and professiona l staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow. Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence-and help shape the future of aerospace. Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day. Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period. Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Responsibilities

• Manage and coordinate student housing assignments and occupancy processes
• Support housing billing coordination and reconciliation in partnership with Financial Services
• Maintain accuracy and integrity of housing data within institutional systems
• Assist with housing systems administration, updates, and troubleshooting in collaboration with IT
• Serve as a primary point of contact for housing-related inquiries from students, families, and campus partners
• Ensure clear, timely, and professional communication regarding housing processes and deadlines
• Collaborate with Admissions, Student Affairs, and Residence Life to support onboarding and housing transitions
• Monitor occupancy trends and assist with reporting and operational planning
• Support process improvements to enhance efficiency, accuracy, and student experience

Requirements

• Qualification
• Ass ociate degree required, or completion of a relevant 18-month postsecondary program.
• Demonstrated understanding of housing assignment processes and occupancy management.
• Strong technical aptitude; experience with housing management systems preferred.
• Advanced proficiency in Microsoft Excel, including data analysis and reporting functions.
• Strong written communication skills with attention to clarity and accuracy.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Commitment to inclusive, student-centered service delivery aligned with institutional values.
• Proven ability to maintain confidentiality and ensure data integrity in handling sensitive information.
• Required Experience
• 0-1 years of related work experience.
• To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R311740 . Please attach all relevant materials to your application when you apply online. Complete submissions include:
• Cover letter
• Full CV
• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)
• Current Embry-Riddle employees: Please appl

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