Account Manager, Specialized Retail Lending

Requirements

• Excellent knowledge of Banking policies, procedures and products
• Strong knowledge of banking industry
• Strong knowledge of banking systems
• Sound knowledge of insurance and investment-based products
• When you join our team :
• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.
• The role being advertised is an existing vacancy.
• About Manulife and John Hancock
• Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .
• Manulife is an Equal Opportunity Employer
• Referenced Salary Location
• CAN, Ontario - Full Time Remote
• Working Arrangement
• Remote
• Salary range is expected to be between
• $51,975.00 CAD - $86,625.00 CAD

Benefits

Additional Information

Utilizing strong customer services skill this role is accountable to our clients to analyze, underwrite and recommend approval loan/ line of credit applications within our services standards, with solid justification. The account manager is also responsible for communicating loan decisions and requirements to advisors while maintaining high customer service skills. The role also involves responding to inquiries submitted by clients, financial advisors and staff by either phone or email. The Specialized Retail Lending department is currently looking for a dynamic individual to joint their team as Account Manager Position Responsibilities : Analyze and interpret financial statements (personal and corporate) and other documents related to the underwriting of loan applications Review and approve within DLA, loan transactions up to $1,000,000 Recommend for approval more complex loan transactions that exceed $1,000,000 Processing of more complex new loan applications in accordance with Bank policies and procedures Prioritization of daily work Adjudicate security requirements on existing loan portfolio Review loans for satisfactory repayment history, correct and continued security documentation and status Adherence to risk/ audit / compliance requirements Has the ability to process a high volume of applications Meet and exceed defined service level agreements and engage Manager if SLA's are not met Provides superior customer service to Advisors and Clients Required Qualifications : Team oriented with a positive attitude 3-5 years of lending experience Excellent PC skills including Outlook, Word, Excel, Powerpoint Good conflict resolution skills Sound problem solving skills and strong negotiation and influencing skills Excellent time management skills, and ability to organize, multi-task High accuracy skills with a strong attention to detail

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at manulife? Share your experience