Program Coordinator, Master of Social Work

Responsibilities

• Provide comprehensive administrative and operational support for the Master of Social Work program and the Field Director
• Support course scheduling processes in collaboration with faculty, Records, and the Program Director
• Assist with maintaining accuracy of program courses and academic information within Workday and related systems
• Coordinate course waitlists, substitutions, and exception processes while supporting long-range scheduling needs
• Maintain practicum and field education documentation and support compliance tracking processes
• Assist with student internship placements, site onboarding, faculty liaison logistics, and practicum-related events and orientations
• Support recruitment initiatives, onboarding activities, and student-centered engagement events
• Coordinate administrative support for faculty recruiting, adjunct onboarding, and student worker processes
• Plan and support program events including orientations, gatherings, conferences, and student engagement activities
• Assist with assessment reporting, accreditation support, and data collection processes
• Collaborate with Admissions, Marketing, and campus partners to support program communications and social media engagement
• Generate reports and queries using Workday and other systems to support operational needs
• Assist with budget tracking, purchasing, scholarship coordination, and financial recordkeeping
• Facilitate communication and collaboration across campus departments and community partners
• Provide general administrative support including scheduling, calendar management, purchasing, travel coordination, meeting support, and facilities requests
• Deliver high-quality customer service to students, faculty, staff, guests, and community stakeholders
• Perform additional duties and special projects as assigned

Requirements

• Passion for supporting students and contributing to a collaborative, mission-driven academic environment
• Strong organizational and administrative skills with the ability to manage multiple detailed tasks simultaneously
• Ability to coordinate schedules, events, communications, and operational processes with accuracy and professionalism
• Strong interpersonal and customer service skills with the ability to build positive relationships across campus and community partners
• Ability to work independently, problem-solve proactively, and adapt in a fast-paced environment
• Experience supporting data tracking, reporting, or compliance-related processes with attention to detail
• Strong written and verbal communication skills with the ability to communicate clearly and professionally
• Ability to support both day-to-day operations and long-term program coordination efforts
• Comfort learning and utilizing technology platforms, systems, and emerging tools to improve efficiency and communication
• Knowledge and experience working with a diverse population is preferred
• Bachelor's Degree
• One or more years of administrative work experience
• Proficient in Google Workspace (Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, and Slides), Microsoft (Word, PowerPoint, and Excel), and Workday
• Ability to compose written materials using correct spelling, grammar, punctuation, syntax, and format
• Strong organizational skills, dependability in follow-through

Benefits

Additional Information

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God's kingdom. We therefore encourage applications from culturally diverse candidates.

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