Residential Service Manager

About the role

In this role prioritising cultural knowledge and community connection. You'll work with your front-line team to provide outstanding care to residents, promoting a culture of values-based, person-centred care. Through your knowledge, you'll promote a high standard of quality and compliance, ensuring your facility meets all regulatory requirements through best practice clinical care and audit activities. You'll ensure strong financial sustainability by driving community engagement to support occupancy whilst overseeing property maintenance, hospitality and lifestyle programs. Working closely with your senior clinicians, you'll lead a team of nurses, personal carers and support staff, ensuring their ongoing performance by providing coaching and direction to enable their success. We encourage our team to be creative and enjoy themselves while contributing to our success. Come join one of the most trusted community and residential care providers in Australia. Role requirements: With a solid background in aged care, your leadership skills have seen you grow and develop similar sized services with a focus on quality and person-centred care. Your mentorship and coaching of frontline leaders have resulted in strong service performance, with sound quality outcomes and care governance. You're confident tackling complex and conflicting priorities throughout your day, pooling your resources to meet deadlines. Bachelor of Nursing, or equivalent qualification OR solid experience in the management of a residential aged care or healthcare service Experience working with Aboriginal and Torres Strait Islander clients and communities Experience coordinating care provision within a large team Confidence to manage staff, conflict, pressures and competing priorities Ability to provide leadership, support and mentorship to other team members Satisfy the relevant probity checks required by legislation or organisational policy In accordance with requirements outlined by the ACQSC and / or the NDIS this role is considered as Key Personnel. You will be required to meet key suitability criteria and complete additional compliance measures. Aboriginal and Torres Strait Islander peoples strongly encouraged to apply Employee Benefits: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful differe

Benefits

Additional Information

Residential Service Manager | Pinangba Services | Star of the Sea Elders Village - Employment Term: Permanent Full Time - Location: Thursday Island - Remuneration: Competitive Salary + Super + Not for Profit Salary Packaging Additional Benefits Sign On Bonus $2000 Retention Bonuses $27,500 paid in instalments over 24 months. Relocation Package up to $5000 available to those needing to relocate to Thursday Island Affordable onsite accommodation available (no pets) Additional Remote living and relocation benefits may also apply through NFP salary packaging Pinangba services are inviting applications from experienced facility managers to join our Star of the Sea Elders Village. We value cultural knowledge and lived experience. Aboriginal and Torres Strait Islander peoples are encouraged to apply. Pinangba is the Aboriginal and Torres Strait Islander service delivery arm of UnitingCare. The foundations of Pinangba are built from our cultural identity and strong community relationships and partnerships. Star of the Sea Elders Village sits high above the ocean on Thursday Island, where two wings of large rooms hug the cliffside, offering sweeping views of the sky above, the sea below, the coral reefs and the palm trees. Our residents are a vital part of the wider community and participate in cultural events such as the Coming of the Light Festival. Traditional culture and knowledge are respected and supported, with activities based on what is important to you, from basket weaving to traditional dancing, storytelling to music, hymns and songs. We take pride in empowering Elders in your day-to-day lives and improving health outcomes for Torres Strait Islander communities. We understand that we must care for not just the body, but the spirit and the whole community's wellness.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at unitingcareqld? Share your experience