Director, Software Engineering

About the role

The Fraud Technology team builds and maintains the systems that safeguard our customers and business from fraud and abuse. We design and deliver intelligent, end-to-end solutions that integrate machine learning, real-time decisioning, and robust APIs. Our mission is to stay ahead of evolving fraud tactics while ensuring seamless and secure customer experiences. As part of a cross-functional organization, we collaborate closely with Data Science, ML Research, Product, and Platform teams to deliver high-impact, production-grade solutions.

Responsibilities

• Lead and scale a high-performing engineering team focused on API development and integration frameworks.
• Architect and evolve core fraud solutions including sign-in/sign-up flows, payment and returns risk modules, and customer identity services.
• Drive modernization initiatives such as rules engine development, feature store enhancements, and backend development for case management.
• Partner with Data Science, ML Research, and Platform teams to integrate models and features into production systems.
• Collaborate with Product to define roadmaps and scope use cases that maximize fraud risk coverage and operational efficiency.
• Establish and monitor performance metrics (latency, accuracy, throughput) to ensure system reliability and rapid incident resolution.
• Enhance developer tooling, automation pipelines, and onboarding processes for new use cases and geographies.
• Champion cloud cost optimization and infrastructure efficiency across solution deployments.
• Evaluate and integrate emerging technologies, including agentic AI, to improve fraud detection velocity and reduce manual workload.
• Foster a culture of innovation, ownership, and continuous improvement across engineering and cross-functional teams.

Requirements

• 10+ years of software engineering experience, including 5+ years leading teams responsible for distributed, customer-facing fraud or security systems.
• Deep expertise in building scalable API services, microservices architectures, and event-driven streaming platforms.
• Experience in fraud detection, identity resolution, or payment risk domains is preferred.
• Strong knowledge of cloud platforms (AWS, GCP, Azure) and best practices for resilient, cost-effective infrastructure.
• Proficiency in CI/CD, automation, and monitoring tools to ensure high-quality software delivery.
• Excellent communication and collaboration skills with the ability to influence stakeholders at all levels.
• Passion for building secure, reliable, and user-friendly systems that directly impact customer trust and business growth.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, see https://one.walmart.com/notices.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
• For information about benefits and eligibility, see One.Walmart.
• The annual salary range for this position is $169,000.00-$338,000.00
• Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may also include:
• Stock
• Minimum Qualifications...
• Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
• Option 1: Bachelor's degree in computer

Additional Information

Position Summary... What you'll do... Join our Fraud Technology team as a Director, Software Engineering , where you'll lead a newly formed engineering function focused on solutions and integration. In this strategic and hands-on role, you'll architect and deliver scalable, secure, and maintainable fraud prevention systems that protect the customer journey from emerging threats. Your work will directly impact customer trust and business resilience.

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