Front Office Supervisor [Hotel/ Central]

Responsibilities

• Supervise daily front office operations, ensuring smooth check-in/out and guest service procedures.
• Handle guest requests, feedback, and complaints with professionalism and empathy.
• Lead and support the front office team, fostering collaboration and service excellence.
• Communicate VIP arrivals, special events, and operational updates effectively.
• Promote hotel services, upsell room categories, and support revenue initiatives.
• Ensure compliance with brand standards, safety procedures, and financial policies.
• Act as a role model in grooming, professionalism, and guest engagement.

Requirements

• Previous front office or guest service experience, ideally in a supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in hotel Property Management Systems (PMS) preferred.
• Excellent grooming and professional presentation standards.
• Commitment to delivering exceptional guest service in a luxury setting.
• Interested candidates kindly click APPLY NOW to submit your latest CV.
• We regret that only shortlisted candidates will be notified.
• Search Avenue Pte Ltd
• EA License No.: 25C2695
• EA Registration No.: R25157669 [Amanda Wee]

Additional Information

Location: Orchard Working Hours: 5 days work week, shift required Salary: Up to $2900 + aws + flexi benefit + staff meals Our client is a leading international hospitality company. They are seeking a dynamic and service-driven Front Office Supervisor to join their team. As a key operational leader, you will oversee daily front office operations, support the Front Office Manager, and ensure seamless guest experiences that reflect luxury hospitality standards.

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Company Intel

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