IT Systems Engineer

Responsibilities

• IT Asset Management (ITAM) & Endpoint Engineering:
• Own and administer our Mobile Device Management (MDM) platforms, including JAMF for macOS and Microsoft Intune for Windows, to automate device deployment, enforce security policies, and manage software distribution.
• Develop and maintain a comprehensive ITAM strategy, overseeing the full hardware lifecycle from procurement and deployment to maintenance and secure retirement.
• Implement and refine zero-touch deployment workflows to create a seamless and secure onboarding experience for all employees.
• SaaS Administration & Optimization:
• Serve as the primary administrator for our portfolio of SaaS applications, managing licensing, integrations, security configurations, and cost-optimization.
• Develop automated workflows for user provisioning and de-provisioning (lifecycle management) across our application ecosystem.
• Partner with business departments to evaluate, onboard, and secure new SaaS tools, ensuring they integrate smoothly and meet our security standards.
• Identity and Access Management (IAM):
• Manage and enhance our Identity Provider (Okta), including user lifecycle rules, group management, application integrations (SAML/SCIM), and Multi-Factor Authentication (MFA) policies.
• Design and enforce role-based access control (RBAC) policies to ensure least-privilege access across all corporate systems.
• Act as the subject matter expert on identity, authentication, and authorization, driving security best practices throughout the organization.

Requirements

• A Systems Thinker: You see how individual components connect to the larger ecosystem and design solutions that are scalable and sustainable.
• An Automation Champion: You have a strong desire to automate manual processes and are proficient in scripting (e.g., PowerShell, Bash, or Python) to improve efficiency and reduce human error.
• Security-Obsessed: You build and manage systems with a security-first mindset, constantly seeking to strengthen defenses and protect company and customer data.
• A Proactive Problem-Solver: You don't wait for tickets to come in; you anticipate future needs, identify potential issues, and engineer solutions before they become problems.
• An AI Adopter: You are keen to explore and implement AI-driven tools and methodologies to enhance system monitoring, security, and administrative efficiency.
• Technically Fluent Across Domains: You bring exposure to multiple areas of technology-such as systems engineering, data infrastructure, security practices, and AI/ML-allowing you to design well-rounded, forward-looking solutions.
• A Collaboration-First Partner: You thrive in cross-functional environments, building strong partnerships across teams. You listen first, communicate clearly, and work with empathy-always putting people at the center of technology solutions.
• 4+ years of experience in an IT Systems Engineer, Infrastructure Engineer, or similar role.
• Deep, hands-on expertise with modern MDM platforms, specifically JAMF Pro and Microsoft Intune.
• Proven experience managing an Identity Provider, with a strong preference for Okta.
• Demonstrable experience administering a wide range of SaaS applications (e.g., Google Workspace, Slack, Atlassian).
• Strong understanding of ITAM principles and hardware lifecycle management.
• Solid knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs).
• Experience with scripting and automation is highly desirable.
• Benefits and Perks
• Our goal is to provide a comprehensive offering of

Benefits

Additional Information

Company Credit Genie is a mobile-first financial wellness platform designed to help individuals take control of their financial future. We leverage artificial intelligence to provide personalized insights and are building a financial ecosystem by offering tools and services that provide instant access to cash, and building credit. Our goal is to empower every customer to achieve long-term financial stability. Founded in 2019 by Ed Harycki , former Swift Capital Founder ( acquired by PayPal in 2017 ). Backed by Khosla Ventures and led by industry pioneers from companies such as; PayPal, Square, and Cash App, we are well positioned to build the future of inclusive finance through cutting-edge technology and customer-centric solutions.

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