ASU - Local Success Coach Washington, D.C.

Requirements

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Job Description:
• Salary: $66,000 to $76,000 annually
• The Mindset We Bring
• ASU Local is an evolving model. The Coach thrives in ambiguity, approaches every challenge as a learning opportunity, and consistently demonstrates:
• Navigate Change with Proactiveness: Anticipate student needs and institutional shifts with proactiveness
• Spirit of Learning by Doing: Pilot new approaches, reflect on what works, iterate quickly
• Evolve for Students Mindset: Every process, every session, every conversation is in service of student success. If it doesn't serve students, we change it.
• Data-Informed Humility: Use data to challenge assumptions, celebrate progress, and redirect effort.
• Driving Outcomes - Our North Stars
• Every decision, every outreach, every session is anchored to two non-negotiable outcomes monitored daily:
• 90%+ Term-to-Term Persistence
• 90%+ Students in Good Academic Standing (Cumulative GPA ≥ 2.0)
• The Coach monitors student data daily - tracking GPA trends, course progress, attendance signals, and early alerts - to ensure the cohort moves consistently toward these targets. These metrics are not lagging indicators; they are live instruments that shape every coaching action.
• Who We're Developing: The ASU Local Graduate Profile
• Graduating from ASU Local means more than earning a degree. The Coach actively develops the following capacities in every student - through programming, coaching conversations, and community experiences - grounded in NACE career readiness competencies:
• Collaborative & Inclusive Values multiple perspectives and fosters inclusive environments to achieve shared goals. The Coach intentionally builds a cohort community where students practice collaboration, empathy, and inclusion as everyday skills - not just classroom concepts.
• Lifelong Learner Takes ownership of ongoing learning, adapting knowledge to evolving personal, academic, and professional contexts. The Coach models this disposition daily and supports students in developing the self-awareness and agency to keep growing beyond graduation.
• Essential Duties:
• Daily Data Monitoring & Tiered Outreach
• Review student academic dashboards, early alert systems, and LMS data every day to identify shifts in persistence or GPA standing.
• Categorize each student into the appropriate TSS tier and adjust outreach intensity accordingly.
• Initiate proactive, relationship-based contact with Tier 2 and Tier 3 students - via text, call, or in-person - before challenges escalate.
• Document all coaching contacts, interventions, and follow-ups in the student information system.
• Facilitate Weekly Programming - Life Lab & Academic Lab
• Lead block-scheduled, in-person weekly sessions anchored in two core formats:
• Academic Lab: Skill-building sessions focused on mastering learning strategies, navigating ASU's online academic platform, degree planning, and academic recovery - building the habits of a lifelong learner and career-ready professional.
• Design and document lesson plans each week aligned to ASU Local's student development outcomes and Graduate Profile competencies.
• Continuously adapt session content and format based on student feedback, cohort needs, and collaboration with the broader ASU Local team.
• One-on-One Coaching & Relationship Building
• Conduct regular 1

Additional Information

Job Profile: Academic Advisor 2 Job Family: Academic Advising Time Type: Full time Max Pay - Depends on experience: $76,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date.

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