Concession Attendant
External
Seaportdevelopmentholdings · The RooftopPrepare for this interview
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About the role
The Concession Attendant plays a vital role in providing an exceptional customer experience at our venue. This position involves preparing and serving a variety of food and beverage items, maintaining cleanliness and organization of the concession area, and ensuring compliance with health and safety regulations .
Responsibilities
- Work efficiently with the speed necessary to meet demand of high-volume operations.
- Promote and maintain the highest level of customer service to all guests while staying alert to their needs
- Serve both alcoholic and non-alcoholic beverage
- Timely preparation of a variety of food items
- Provide guests with information about the Seaport, including giving direction
- Professional demeanor, polished appearance with the ability to exceed guest's expectations
- Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during and after service
- Set up and break down workstations, including cleaning and sanitizing
- Adhere to sanitation, safety, and alcohol beverage control policies
- Complete all assigned side work relevant to guest interactive service
- Follow all company policies, procedures, and guidelines
- Consistently report to scheduled shifts on time and ready to work in proper uniform
- Operate ethically to protect the assets and image of the company
- Performs other duties and responsibilities as per business need
- About You :
- One year minimum experience as a cashier or bartender in a food service establishment using a Point of Sale
- Ability to think quickly and multi-task in a fast-paced environment
- Ability to communicate effectively and eloquently, both verbal and written
- One year minimum of cash handling experience
- High standards for cleanliness of workspace and service areas
- Ability to work in an ever-changing environment
- Ability to work both independently and in a team environment
- Strong work ethic and customer-focused approach
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Physical Requirements
- Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards .
- Ability to lift and carry items weighing 10 - 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
- Ability to stand for long periods of time
- Compensation : $1 7 hourly + tips
Benefits
Additional Information
ABOUT THE BRAND The Rooftop at Pier 17 sits five stories above the East River, offering some of the most iconic views in the city. Known for its dynamic programming and sweeping open-air layout, it has become one of New York's top outdoor concert venues. The space hosts a wide range of events, from headline tours and cultural festivals to workout classes. The lineup spans over 60 acts each season, including artists like James Arthur, Barenaked Ladies, Pink Martini, and the ever-popular NYC Reggae Fest. Designed to support both casual and elevated experiences, the rooftop includes turf lounges, fireplace seating, private cabanas, and branded zones like the Chase Sapphire Lounge and Patrón Patio. We welcome a wide mix of guests: locals, tourists, concertgoers, groups celebrating milestones, and visitors simply looking to soak in the skyline. With a 3,500-person capacity and flexible layouts , we're built to deliver seamless service on both quiet afternoons and sold-out nights.
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