Chief Nursing Officer

Requirements

• Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability.
• MSN required; Doctorate Level (DNP or PhD) preferred.
• Ten (10) years of nursing leadership with responsibility for performance improvement enterprise-wide strategy.
• Home Health care experience preferred.
• Highly analytical, motivated, decisive thought leader.
• Strategic mindset with an ability to think broadly, refine questions,
• High level of accuracy, attention to detail, with strong analytic and project management skillset.
• Strong program management and organizational skills, with experience supporting strategic projects working across multiple stakeholder groups.
• Executive level financial and business acumen.
• Effective in identifying and driving care delivery business enhancements to maximize value and objectives.
• Demonstrated effectiveness at a senior level in planning, leading, organizing, and directing staff, teams, and projects in multiple locations while simultaneously serving multiple stakeholders.
• High emotional intelligence and communication (verbal and written) skills that educate and influence.
• Highly experienced with styles of authority/decision making including influential, consensus building and line authority.
• Skilled in the development of executive-level presentations and facilitation of meetings with senior leaders to appropriately communicate thought processes, gather feedback, and drive towards the outcomes.
• Experience driving business process improvements that establish a data-based business value (i.e., adherence to Lean/Six Sigma)
• Strong leadership ability. Able to influence and energize others to drive change. Ability to lead highly- performing and engaged teams.
• Strong capability to work collaboratively with key internal and external leaders, partners, vendors. Ability to adapt communication and management style to achieve overall collaboration.
• Self-starter, highly proactive, and collaborative.
• Acceptable pre-employment assessment results.
• Ability to read, write and effectively communicate in English.
• PRIMARY RESPONSIBILITIES:
• Demonstrate and communicate the core values of BAYADA and The BAYADA Way .
• Develop working knowledge of BAYADA's mission, services, people, organization, policies and procedures.
• Foster clinical enterprise that leverages practice clinical and support leaders to establish clinical standards.
• Provide guidance and counsel of triad (practice president, practice clinical leader and CNO) to drive strategic direction of president and continually improve clinical care to clients served.
• Drive the continuous journey resulting in measurable improvement clinical excellence including clinical indicators (falls, CAUTI, CLABSI) client satisfaction and employee engagement.
• Lead annual enterprise clinical strategic planning process, including collaboration with multiple stakeholders from the Quality & Safety Committee of the Board and Functional leadership. Support annual practice and functional clinical strategic planning process.
• Lead annual assessment of external benchmarks of clinical quality and client experience to identify potential improvement activities and annual goals to drive organization to top quartile performance over the next 3-5 years.
• Lead enterprise-wide Infection Prevention Program including tracking, reporting and analysis of infections to minimize the risk of development and transmission of infections among clients and staff.
• Provide critical thinking and influence by linking the company's strategic agenda to the resulting execution plan through leadership of the enterprise clinical program, managing the overall coordination.
• Provide guidance and counsel of key enterprise leaders to drive best in class professional development processes including clinical programs

Benefits

Additional Information

Role requires 25-35% travel to Pennsauken, NJ. POSITION SUMMARY: The Chief Nursing Officer (CNO) is a strategic leader and champion of The BAYADA Way, uniting clinical and support teams through an enterprise-wide shared governance framework to uphold exceptional, client-centered care. Operating in a highly matrixed environment, the CNO collaborates with practice leaders, business partners, and structures like the Clinical Council, dyads, and triads to ensure BAYADA's highest standards of safety, quality, and innovation across all service lines. This role is responsible for partnering with the Enterprise Management Committee, driving high performance improvement, high-reliability practices, and advancements in safety, infection prevention, and client experience. The CNO leads the Quality, Performance Improvement, and Client Experience teams. Serving as a trusted internal consultant to executive, practice, and functional leaders, the CNO nurtures inclusivity, lifelong growth, and empowerment-modeling transformational leadership that inspires teams to innovate, embrace best practices, and further BAYADA's heartfelt mission for exceptional home-based care.

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