Account Manager

Responsibilities

• Proactively develop renewal strategy for each Agency/Broker/Consultant/Client.
• Establish and own account plans; Develop and implement annual Activity roadmap and strategy by Agency/Broker/Consultant/Client; Establish Client/Agency/Broker presence and visit/interaction frequency per group size or book of business.
• Ensure effective contract implementation and management by coordinating with others across Blue Cross.
• Achieve corporate retention and net growth targets for both medical and ancillary products.
• Support RFP/RFQ process for clients.
• Build Financial Acumen to develop sales strategy, and as needed, work with Network and Interplan team to sell business.
• Maintain Salesforce records as defined by division, department, or leader.
• Participate in the implementation of assigned new business contracts to assure successful internal implementation while understanding and meeting stakeholders (Agents, Consultants, Brokers and/or Taft-Hartley Fund Managers) and customer business needs.
• Present to Agents/Brokers/Consultants/Clients/Fund Managers, to motivate them to implement group employee engagement strategies.
• Serve as a Mentor for others as appropriate.
• Regularly and meaningfully interact in market as defined by division, department, or leader.
• Required Skills and Experience
• 3+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Possess or acquire MN Resident Producer License in the lines of Life & Health/ Accident
• within 60 days of employment. Maintain valid license in good standing.
• Excellent analytical, problem identification and resolution skills as these pertain to benefit plans.
• Financial capabilities including ability to read, understand, interpret, and present complex renewal and underwriting formulas.
• Knowledge of ancillary programs available in the industry and Blue Cross (life, ADandD, STD, LTD, CDHP products, Population Health and Care Management programs, Medicare D, Group Medicare, voluntary benefits, and disability management programs).
• Highly organized with attention to details and a track record of delivering a high level of client service in a timely manner while maximizing account profitability.
• Excellent written and verbal communication skills as well as the ability to pay close attention to detail.
• Ability to present to and speak in front of customers and members to educate, persuade, and sell complex products.
• Ability to achieve results in a highly complex environment with tight deadlines and multiple shifting priorities.
• Excellent interpersonal skills and the ability to contribute healthy and positive dynamics to the work team and the ability to train and mentor team members.
• Able to influence internal and external stakeholders to achieve desired outcomes.
• Demonstrated PC skills; including experience in Microsoft, Word, Excel, and PowerPoint.
• Travel as required.
• High school diploma (or equivalency) and legal authorization to work in the U.S.
• Preferred Skills and Experience
• Bachel

Benefits

Additional Information

About Blue Cross and Blue Shield of Minnesota At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. The Impact You Will Have Blue Cross and Blue Shield of Minnesota is hiring an Account Manager in Eagan, MN. In this position you will be responsible for the retention and expansion of existing assigned group business and participates in the growth of new business and relevant specialty products (inc. Dental, Vision, Personal Spending Accounts, Whole Person Health Support programs or other health management services, etc.). You will support our stakeholders (Agents, Consultants, and Brokers) and customers to assure Blue Cross maintains and grows its market position and provides onsite services as required. This position may represent the department/division on corporate projects.

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