Lead, Account SE

About the role

Salesforce is hiring for a Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team, who are instrumental to MuleSoft's growth. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers' vision. The MuleSoft Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer. This is what you get working for MuleSoft Solution Engineering Italy: Working in a passionate Pre-Sales Solution Engineering team that puts teamwork first Collaborate with account executives every day to ensure the technical and commercial win Leaders who really care about your development and success Working for a company that truly lives its core values Equality and Sustainability Working for one of the most innovative companies worldwide What will you get to do in this role? Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposal Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing Respond to Request for Information/Proposal documents Work hands-on with prospects and customers to deliver standard, customized and/or strategic solution demonstrations, white boarding, presentations, architecture workshops, and standard processes that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft's solutions, from demo and proof of concept to design and implementation Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft's products and marketing Stay ahead of and Immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft's values in relation to them Provide ongoing, post-sales, technical guidance to the client's technical team to drive adoption/utilization of MuleSoft's solutions and digital transformation success You may be a good fit if you: Are "Salesforce Smart" and value knowledge, Innovation, Integration and adapt to change Have a desire to "Win As A Team" Are a "Courageous Communicator", who is comfortable giving and receiving constructive feedback Have strong "Values" of open communications, customer success, innovation, and a respect for the diversity of people These are qualifications you'll need to be successful: Excellent presentation and composure abilities in front of all levels of technical and non-technical audiences Skills to establish trust with clients, and the ability to influence key decision makers Experience with EAI, ESB, SOA, BPM Hands-on Java development experience and ability to code and debug against Java APIs is preferred Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred Experience and ability to build and deliver Proofs of Concept (PoCs) and to respond to functional & technical elements of RFIs/RFPs independently A passion for technology and an ability to translate that passion to impact business for our customers Experience with Solution Engineering for Key Account Management preferred Ability to travel as needed Degree in IT / Business Informatics or equivalent relevant experience required. Experience will be evaluated based on the skills you'll use every day for the role Languages : both Italian and English are mandatory Accommodations If you require assistance due to a disability applying for open positions please submit

Additional Information

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Mulesoft Solution Engineer Based in Rome, Italy

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