Customer Service Representative (CSR)
External
Refloor · Troy, MIPrepare for this interview
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About the role
Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to sit around waiting for the day to end. You like being busy. You like winning. And you get frustrated when your effort doesn't actually matter. That won't be a problem here. We're looking for someone who can handle high call volume, stay sharp under pressure, and consistently turn conversations into booked appointments. This is not a "figure it out yourself" role. You'll follow a proven system , get real coaching, and know exactly how you're performing every day. What you'll do: Handle inbound & outbound calls Identify customer needs Set qualified appointments with decision-makers Track activity and follow a structured process This is for you if you: Are coachable and competitive Don't get discouraged by rejection Want clear expectations and measurable results Our Agents earn an average of $24-$26 per hour, with top performers routinely earning above $30/hr+, and we love weekly Spiffs/Contests to further enhance earning potential! If you're looking for an easy job-this isn't it. If you're looking to perform, improve, and win-apply now, then come meet us!
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