Skip to main content
Back to jobs

Associate Product Specialist

External
factset logoFactset · Manila, One Le Grand Tower (manila - One Le Grand), Philippines
Full-timeOn-site2w ago
Cover LetterConnect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role

Responsibilities

  • 90% Learning & Problem Solving - Builds a basic understanding of our users, our products, and our markets through exposure to product support and testing activities.
  • Troubleshoots issues to understand root cause with close oversight from manager or peers
  • Participates in application, content and workflow quality testing, as appropriate
  • Provides support to the global product team
  • 10% Communication & Escalation - Identifies and effectively communicates relevant information.
  • Communicates product bugs and workarounds in a structured manner, and with impact, to a variety of stakeholders including Product, Content, Engineering, and Support
  • Provides regular reporting on testing and support activities
  • Effectively organizes and manages own work with direction and oversight from their manager

Requirements

  • At least 2-3 years' experience in product management or business intelligence
  • Preferrable background in FinTech industry

Benefits

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.Career progression planning with dedicated time each month for learning and development.Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.Company Overview:At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.Health insuranceFlexible scheduleEquity / stock options

Additional Information

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate , serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at factset? Share your experience

Interested in this role?

Apply on the company's website.

Cover LetterConnect