Sr. MFH Technology Innovation Project Manager

About the role

The Sr. MFH Technology Innovation Project Manager is a mission-critical role designed to bridge the gap between our Multi-Family Operations and Technology functions. Serving as a hybrid Technical Project Manager, Data Analyst, and Operations Administrator, this role ensures the successful delivery of our technical roadmap.

Responsibilities

• Manage the end-to-end JIRA lifecycle, including ticket scoping, drafting, submission, and user acceptance testing (UAT) for all department operational tech initiatives.
• Supports the identification, cause, and resolution of various bugs as they arise
• Provide direct oversight and execution of data loads, scrubs, and one-off reporting to ensure data integrity across systems.
• Develop and maintain comprehensive initial SOPs, process maps, and training materials to ensure scalable and consistent workflows across the department.
• Identify and support implementing automation opportunities such as CRM integrations to workflow management, ERP Integrations, and AI integrations.
• Support new product launches and technical initiatives to ensure full operational adoption of the new tools through clear documentation and support.
• Create scripts and write formulas to create automations, process improvements, and for reporting of analytics.
• Manage and enhance project pipeline reporting, providing a clear picture of the current status and a forecast of potential future issues.
• Supports troubleshooting for all cross-functional teams, tools, etc., including access issues, complex reporting, and more.
• Proactive identification and management of various issues that may lead to technical issues.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Management, or specialized training/ project management certifications; or equivalent work experience
• Minimum of 3 years of operations, business systems, or a related technical-operational role.
• Demonstrate advanced proficiency in Salesforce, JIRA, Reporting, and process mapping tools like LucidChart.
• Demonstrates strong proficiency of with Excel/Google Sheet formulas and functions
• Knowledge of Commercial Solar Installation or similar processes is a benefit
• Demonstrates strong attention to detail, accuracy and exceptional organizational skills
• Ability to think outside the box, leveraging creative thinking, and advanced creative problem solving skills
• Ability to understand business needs and translate them into data and IT requirements
• Able to present complex technical information in an easy-to-understand and actionable format for the business.
• Ability to define and organize tasks, conduct prioritization, and deliver in a timely fashion
• Excellent written and oral communication skills
• Ability to work independently with minimal supervision
• Strong desire to understand the operation of the business and root cause for outcomes
• Collaborative, working with colleagues from across the organization to drive outcomes and share knowledge
• Show a proven track record of managing technical projects from inception through final rollout with a focus on user acceptance testing.
• Helpful but not required: Experience with Tableau, Snowflake, SQL, and similar platforms/coding languages
• Recruiter:
• Kristina Sedjo (kristina.sedjo@sunrun.com)
• Please note that the compensation information is made in good faith for this position only . It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.
• Starting salary/wage for this opportunity:
• $70,314.09 to $93,752.12
• Compensation decisions will not be based on a candidate's salary history. You can l earn more here .
• This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qu

Benefits

Additional Information

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at sunrun? Share your experience