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Manager- Regulatory Operations

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qbe logoQbe · Australia
ContractHybrid1d ago
LeadershipNegotiationRisk ManagementStakeholder Management
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About the role

We are looking for a strategic and commercially minded Regulatory Operations professional to enhance how we manage regulator relationships, reporting and performance across our People Risk Claims business. This role offers the opportunity to shape regulatory strategy, strengthen external partnerships and drive continuous improvement in how we support regulatory outcomes across CTP and Workers Compensation. About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We're an international insurer with more than 13,000 people working across 26 countries - which means we're big enough for your ambitions, yet small enough for you to make a real impact. It's an exciting time. We're building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact - at work and in the world? As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. Your new role Provide strategic and tactical leadership across all aspects of Regulatory Operations Oversee relationships with Regulators and external stakeholders across the People Risk Claims business Drive continuous improvement of operational processes to enhance regulatory performance Lead the delivery of all regulator reporting, including performance packs for external meetings Partner with CTP and Workers Compensation product teams on regulatory matters and strategy Influence and align internal stakeholders to support consistent and effective regulatory outcomes About you Relevant experience in personal injury claims (CTP, Workers Compensation or similar) Experience engaging with regulators or external stakeholders, with strong stakeholder management capability Excellent written and presentation skills, with confidence presenting to external regulators Strong analytical and problem-solving skills, with the ability to interpret data and trends and inform strategy Demonstrated ability to think strategically, influence stakeholders and contribute to planning and decision-making Relevant tertiary qualifications aligned to personal injury are beneficial but not essential, supported by an understanding of relevant legislation, case management or policy frameworks

Requirements

  • Application Close Date: 10/07/2026 11:59 PM
  • How to Apply:
  • To submit your application, click "Apply" and follow the step by step process.
  • Equal Employment Opportunity:
  • QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balanceFree holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice18 weeks' gender-equal flexible leave for all new parents, including paid superTo learn more about benefits of working with us, click here .Rewards & RecognitionWe value our employee's experience with us and are proud to have been recognised for the following awards:2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) AwardsRanked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduatesTo learn more about our achievements, click here .How to ApplyIf you're looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.Your career. At the heart of it.Vision insuranceFlexible scheduleEquity / stock options

Additional Information

Primary Details Time Type: Full time Worker Type: Employee Please see more information about QBE careers here Open to all QBE office locations nationally 12-month fixed term contract position, full-time hours Happy to talk flexible working


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