Data Engineer (SMTS/LMTS) - Knowledge Graph & AI

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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience Salesforce is building the next-generation Enterprise Knowledge Graph platform to power AI-driven experiences, agentic applications, semantic search, enterprise data discovery, and intelligent decision-making across the company. The platform serves as the foundational knowledge layer connecting enterprise data, business entities, ontologies, and relationships across multiple domains. We are seeking both a Senior Member of Technical Staff (SMTS) and a Lead Member of Technical Staff (LMTS) to join our Enterprise Knowledge Graph and AI Engineering team. The SMTS will serve as a senior engineer and core systems developer - heavily hands-on, developing, optimizing, and scaling core knowledge graph components, semantic pipeline workflows, and AI-powered frameworks. You will partner with Lead and Principal Engineers to implement technical designs and build production-ready scalable systems that support agentic AI use cases across the enterprise. The LMTS will serve as a hands-on technical lead, systems designer, and ontology engineer - designing, building, and scaling core knowledge graph infrastructure, semantic schemas, and AI-powered developer frameworks. You will partner closely with Principal Engineers, Product Management, Ontology experts, and Data Engineering teams to turn high-level engineering visions into production-ready scalable foundations. Both roles will actively implement and drive AI-powered engineering tools and developer platforms that improve engineering productivity, software quality, and delivery velocity across the organization. What You'll Actually Be Doing Design & Implement: Build and scale Salesforce's Enterprise Knowledge Graph platform components, focusing on performance, data throughput, system reliability, high availability, and robust data integrity. (LMTS: Lead hands-on design and implementation of platform subsystems; SMTS: Write high-quality, production-grade code.) Graph & Ontology Engineering: Develop graph data models, write complex graph queries, and construct scalable data pipelines to ingest and map structured and unstructured data to enterprise ontologies and taxonomies. (LMTS: Also design enterprise ontologies, taxonomies, semantic layers, entity resolution frameworks, graph APIs, and vector search capabilities to support advanced RAG and agentic workflows.) Semantic Routing: Write and maintain Python-based semantic routing frameworks to parse, classify, and dynamically direct incoming queries to the appropriate knowledge graph indexes or vector databases. (LMTS: Design, optimize, and productionize routing frameworks at enterprise scale, steering queries to appropriate knowledge graphs, ontology sub-graphs, or vector databases.) AI Tooling & Automation: Build, integrate, and leverage AI-powered developer tools and engineering automation platforms utilizing ecosystems such as Claude, Cursor, Windsurf, AI Agents, and Model Context Protocol (MCP) frameworks. (LMTS: Also develop, deploy, and optimize these tools; drive strategy and productionization.) Data Integration: Build scalable data pipelines and engineering patterns to ingest, transform, and orchestrate structured, unstructured, and third-party data sources into graph-based platforms mapped tightly to enterprise ontologies. Feature Ownership & Technical Execution: Own the technical execution of specific platform features from concept through design, coding, testing, and production deployment. (LMTS: Also translate high-level technical visions and roadmaps into concrete system blueprints, ontology schemas, and execution plans.) Code Quality & Rigor: Participate heavily in code reviews, write comprehensive automated unit/integration tests, and ensure adherence to engineering standards and operational best practices. Technical Mentorship: Provide technical guidance and mentorship to engineers on the team. (SMTS: Mentor MTS and Associate engineers. LMTS: Provide day-to-day guidance, code reviews, and design direction to SMTS, MTS, and associate engineers, fostering a culture of technical rigor and operational maturity.) Cross-Functional Collaboration: Work closely with Lead/Principal

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