Manager IT Data Integration & Platforms

About the role

The Manager IT Data Integration & Platforms is responsible for managing and optimising enterprise data platforms, API integrations, and technical data flows across the organisation with a particular focus on Pharma operations. The role ensures that data is secure, reliable, compliant, and easily accessible to support business operations, analytics, and regulatory requirements. This role acts as a key bridge between IT and business teams, enabling scalable, well-governed data integrations across internal systems and external partners. The role serves as the primary IT owner of Data Integrator relationships and oversees integrations with CROs, Speciality Pharmacies, commercial ecosystem partner and any other partner integration. Major Accountabilities Data Integrator & Vendor Management Serve as primary IT point of contact for Global Pharma commercial Data Integrators, helping the management of contracts, SLAs, data delivery schedules, and issue resolution Lead technical integration discussions with Data Integrators, including data mapping, file specifications, and connectivity requirements Manage vendor performance reviews and roadmap alignment for all commercial data partners and other partners Coordinate data integrations with CROs (Contract Research Organizations), ensuring clinical-to-commercial data flows are compliant and fit-for-purpose Oversee integrations with Specialty Pharmacies, Hub vendors, 3PLs, other commercial partners and any other partner Data Integration & Platforms Design, build, and maintain API integrations across core systems (e.g. Data Aggregators, Commercial Systems, ERP, CRM, LIMS, and external vendors) Manage and optimise databases and cloud data platforms, including Azure, SharePoint, SQL, Databricks and Snowflake Oversee end-to-end data flows, storage, and access controls across enterprise systems Troubleshoot integration issues and ensure high availability and performance of data platforms Coordinate data integrations with external vendors and service providers Data Governance & Compliance Define, implement, and maintain data governance policies, standards, and best practices Ensure data quality, consistency, and integrity across systems Manage master data and metadata, including data models, lineage, and documentation Ensure compliance with applicable regulations and standards (e.g. GxP, SOX, GDPR, HIPAA) Support internal and external audits and regulatory inspections through well-maintained data documentation and controls Partner with Legal, Compliance and Privacy Teams to ensure appropriate data use agreements are in place with all external vendors and data integrators Data Quality & Stewardship Monitor and continuously improve data quality, resolving data issues proactively Maintain data documentation, metadata repositories, and lineage records Provide data stewardship guidance and promote best practices across business functions Deliver training and awareness sessions on data governance and data quality principles Business & Stakeholder Collaboration Act as a key technical partner to commercial and business teams, supporting data requests, enhancements, and analytics needs Collaborate closely with IT colleagues, business analysts, and data stewards to ensure alignment between business requirements and technical solutions Support data-driven decision-making by ensuring trusted, well-structured data assets Education & Experience Bachelor's or Master's degree in Information Technology, Computer Science, Data Engineering, or a related field, or equivalent practical experience Proven experience in data integration, data platforms, and/or enterprise application integration roles Hands-on experience with API-based integrations and cloud data platforms Hands-on experience managing integrations with CROs, speciality distributors or other pharma commercial ecosystems partners is a plus Technical Skills Strong experience with Azure data and integration services Strong experience with Snowflake and/or Databricks Solid background in databases and data platforms (SQL, Snowflake, Databricks, SharePoint) Experience with data governance frameworks, data quality management, and metadata management Understanding of regulated environments and compliance requirements in life sciences or similar industries (e.g. HIPAA, SOX, GDPR, GxP) Personal Skills Strong analytical and problem-solving skills Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders Collaborative mindset and ability to work effectively across IT and business teams Structured, detail-oriented approach with a strong ownership mentality Strong vendor management and negotiation skills: comfortable running vendor review meetings and holding Data Integrators and external partners accountable to SLAs An exciting job opportunity awaits you! MoonLake is a dynamic and innovative company pushing the boundaries of possibility, and we are looking for passionate individuals to join our s

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