Inside Sales Representative
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The Inside Sales Rep. acts as a liaison between customers, product distributors, manufacturer representatives, and various internal company departments to achieve appropriate product selection and pricing, timely delivery of products, correct billing, order entry, and closing sales opportunities. Specific Responsibilities: - Contact customers, manufacturer reps, and product distributors regarding pricing, quality, scheduling, and shipping logistics; quotes price, secures orders, enters orders into CRM, arranges delivery dates, and performs other necessary tasks of actual sales transactions on a timely basis. - Research customer or distributor technical questions; determines usage of products for new and existing customers. - Provide product knowledge training to distributor personnel within specific geographic territory. - Communicate trends, changes, and developments that occur within distribution network, contracting community, and to appropriate managers in the organization. - Cross-train and provide back-up within department to assist with sales in all territories. - Utilize SAP & Salesforce for order entry, pricing, forecasting, customer contact data base, project tracking, and sales and marketing efforts. - Analyze and audit transactions, corrects records, adjusts errors; tracks orders; processes returns and/or issues credit authorizations following policy guidelines. - All other duties as assigned. - High school diploma required; College degree preferred. - Minimum of 2 years order entry/customer service experience; preferably with a manufacturing company. International sales background a plus, but not required. - Self-motivated, highly organized, detail oriented, superior communication skills, and works well with a team. - Proficient in computer usage and data base management. SAP experience and previous use of CRM system is strongly desired. - Strong oral and written communication skills. - Must be willing and able to travel (minimal anticipated but more if needs dictate). 401k with Generous Company Match Bonuses Medical, Dental, and Vision Benefits Paid Parental Leave Life Insurance Disability Insurance Paid time off, paid holidays Floating holidays + Paid Volunteer Time Wellness/Fitness Reimbursements Education Assistance Professional Development Opportunities Employee Referral Program & More! Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility. Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics. We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
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