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Customer Care Representative (English)

External
Sutherland logoSutherland · Cairo, Egypt
Full-timeOn-site2mo ago
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Benefits

First waves = higher promotion chancesCompetitive packageFully paid trainingMedical and social insurance coverageNight shift allowance24/7 company-provided transportationClear career developmentStrong Interpersonal Skills, such as effective communication and relationship-buildingAbility to handle customer complaints professionally and provide empathetic supportFluency in EnglishFlexibility with night and overnight shiftsUnviersirty graduatePrevious experience in sales is mandatory

Additional Information

This is a full-time, on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries, resolve issues, and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls, offering solutions to resolve concerns, and maintaining accurate records of interactions. Building strong relationships with customers and contributing to a positive, professional team environment are essential aspects of this role.


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