Senior Product Manager

Responsibilities

• Lead Strategic Product Initiatives : Drive the planning and execution of product initiatives from concept to launch, ensuring alignment with business goals and market trends.
• Become and expert in the Auto Repair Industry : Develop a deep understanding of the Auto Repair domain in order to best identify new product opportunities for our core users.
• Lead Key AI Product Initiatives: Combine a deep understanding of the problem space with generative AI solutions to help CPAs do their jobs better and faster.
• User-Centric Research : Deeply understand our core users' JTBD, concept testing, and usability testing into an iterative development process.
• Collaborate Across Teams : Work with design, engineering, product marketing, and sales teams to align on product vision, strategy, go-to-market plans, pricing, packaging, and business priorities.
• Deliver High-Performing Products : Ensure products meet users' unmet needs while mitigating business risks in value, feasibility, and usability.
• Measure Business Impac t: Build products with business outcomes in mind then measure if those outcomes showed up.
• Develop Product Vision : Define and communicate the long-term vision of the product area you own and translate that into executable roadmaps.
• Train Internal Teams : Educate sales, support, and consulting teams on new technology, ensuring they can sell, troubleshoot, and use it effectively.
• Experience and Professional Qualifications:
• Product Management Experience: 5+ years in product management, preferably in enterprise-level software-as-a-service.
• Generative AI or ML Experience: 2+ years of experience working with and delivering GAI or ML solutions to market.
• Product Analytics Experience: Hands-on experience with product analytics software (e.g., Amplitude, Mixpanel, FullStory, Heap, Pendo) is preferred.
• Proven Leadership: A pragmatic leader with a growth mindset, capable of driving both strategy and fast-paced execution.
• Business Case Developm

Benefits

Additional Information

About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we're building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results - no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you'll feel right at home here. We're direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager's). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves - but if you're driven by meaningful work and real results, it's deeply rewarding. You'll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you'll thrive. If that energizes you, we can't wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection . We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.

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