Head Of Consumer Financing

About the role

We are seeking an experienced and entrepreneurial Head of Consumer Financing to lead and scale Clutch's consumer financing business. This role will be responsible for building our lending operations, developing credit strategies, and driving portfolio performance. You will play a critical role in shaping the future of auto financing in Canada by developing lending strategies that optimize loan performance, strengthen customer relationships, and drive sustainable growth. This is a unique opportunity for a builder-someone who thrives in fast-paced environments and wants to create something new from the ground up.

Responsibilities

• Lending Strategy & Originations: Lead the development and execution of lending strategies that drive origination volume, funding efficiency, and credit quality. Define and optimize underwriting criteria, pricing strategies, and approval processes to balance growth with risk management.
• Credit Risk & Portfolio Management: Develop and implement credit policies that align with our risk appetite while maximizing portfolio performance. Monitor portfolio analytics to identify trends, manage delinquency and loss rates, and make data-driven recommendations to improve outcomes.
• Operations & Process Development: Build and scale lending operations, including loan origination, underwriting, servicing, and collections processes. Identify opportunities to automate and improve efficiency across the lending lifecycle.
• Funding & Capital Partnerships (Warehouse / Forward Flow) : Build and manage relationships with banks, credit funds, and capital partners. Lead diligence and lender reporting, negotiate facility terms (advance rates, eligibility, pricing, covenants/reserves), and ensure ongoing compliance.
• Compliance & Regulatory: Ensure all lending activities comply with applicable federal and provincial regulations. Stay current on regulatory changes and implement necessary updates to policies and procedures.
• Cross-Functional Collaboration: Partner with Product, Engineering, Sales, and Customer Experience teams to integrate financing seamlessly into the Clutch customer journey. Work closely with senior leadership to align lending strategy with broader business objectives.
• Team Leadership: Build, mentor, and develop a high-performing lending team. Foster a culture of accountability, collaboration, and continuous improvement.

Requirements

• Bachelor's degree in Business, Finance, Economics, or a related field; MBA or advanced degree is a plus.
• 10+ years of experience in a leadership role, with 5+ years in auto finance, consumer lending, or captive finance.
• Strong understanding of credit risk management, underwriting, and portfolio analytics. Experience developing credit policies and managing loan portfolios through various economic cycles.
• Proven track record of building or scaling lending operations, ideally in a startup or high-growth environment.
• Experience securing and managing debt funding for consumer/auto loan portfolios (e.g., warehouse lines, forward flow, securitization), including lender negotiations, covenant management, and performance reporting is an asset.
• Deep knowledge of Canadian lending regulations and compliance requirements.
• Strong analytical skills with experience using data to drive decision-making. Proficiency in financial modeling and lending analytics.
• Excelle

Additional Information

About Clutch We're on a mission to reinvent how people buy, sell, and own cars. Are you game? Clutch is Canada's largest buyer and seller of cars, offering a digital-first, hassle-free experience. Customers can browse thousands of cars online, have their chosen vehicle delivered right to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee. Looking to sell? We buy over $3 million worth of cars every day, providing a firm, AI-generated offer every 15 seconds-and when you sell to us, you get paid instantly, now that's Clutch. Recognized four years running on The Globe & Mail's list of Canada's Top Growing Companies-and with back-to-back spots on Deloitte's Technology Fast 50™ and Fast 500™ -we're seeking curious, hard-working, and driven individuals to join our growing team. Founded in 2017 and headquartered in Toronto, Clutch currently operates in Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Our world-class investors include Altos Ventures, Canaan, FJ Labs, BrandProject, and Upper90. To learn more, visit clutch.ca . Consumer Financing at Clutch: Clutch is on a journey to create a truly seamless car buying and ownership experience-and financing is a critical part of delivering that end-to-end journey. We're building consumer financing capability from the ground up to offer customers a simpler, more transparent way to finance their vehicle, while supporting Clutch's growth with a scalable, disciplined lending platform. In this role, you'll help shape our lending strategy, risk framework, and operations as we bring this business to life.

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