Product Manager, Risk & Fraud

Responsibilities

• Own and evolve the product vision and roadmap for fraud detection, prevention, and risk management capabilities.
• Identify gaps in the current offering and lead delivery of new capabilities that drive measurable customer and business value.
• Monitor fraud trends, regulatory changes, competitive offerings, and emerging threats; translate insights into clear product requirements and differentiated features.
• Lead or support client-facing discussions, representing fraud and risk solutions in partnership with Sales and Client Relations.
• Build business cases, contribute to product P&L inputs, support pricing, and participate in RFI/RFP responses with cross-functional partners.
• Act as the subject matter expert for fraud and risk products in customer forums and internal stakeholder discussions.
• Serve as the primary liaison across Sales, Client Relations, Operations, Finance, Legal, Technology, Engineering, and PMO to drive alignment and execution.
• Drive consensus and delivery in a matrix environment, ensuring roadmap execution against outcomes (adoption, revenue, growth).
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
• Experience you'll need to have:
• Experience in a product role with domain expertise in fraud, risk, and/or financial crime.
• Proven experience with fraud detection/prevention, risk management, AML, transaction monitoring, or related financial crime products.
• Strong understanding of card payments fraud and relevant industry dynamics.
• Demonstrated commercial acumen, including building business cases and supporting P&L, pricing, and RFI/RFP responses.
• Strong communication skills with the ability to engage business and technical stakeholders, including clients.
• Ability to lead through influence and deliver outcomes in a complex, matrix organisation.
• Bachelor's degree required.
• Experience that would be great to have:
• Master's degree.
• Familiarity with relevant regulations and standards (e.g., PSD2, AML directives, card scheme rules).
• Experience partnering closely with Sales/Client Relations to develop positioning, messaging, and client narratives for risk and fraud solutions.
• Thank you for considering employment with Fiserv. Please:
• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
• Our commitment to Diversity and Inclusion:
• Note to agencies:
• Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
• Warning about fake job posts:

Benefits

Additional Information

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Product Manager, Risk & Fraud About your role: We are building and evolving risk and fraud capabilities that help clients detect, prevent, and manage financial crime across card payments and related transaction flows. As Product Manager, you will own the Risk & Fraud product portfolio end-to-end-setting product vision, translating market and customer insight into a roadmap, and driving adoption, revenue, and growth through differentiated capabilities.

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