Administrative Support Assistant

About the role

The Miami VA Healthcare System's Mental Health Service is seeking an experienced and dynamic Administrative Support Assistant. Ideal applicants are those who want to contribute to the achievement of quality care standards, as well as the growth and development of a VA academic hospital program. You must be an excellent communicator and team player who is adaptable to the needs of a growing medical center. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/02/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience aas described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Completes, accurately and promptly, comprehensive reports and special projects delegated by higher management. Responsible for the follow-up actions on items decided upon in conferences and meetings, by way of obtaining additional information and preparing memorandums as needed. Functions as primary secretarial support and will perform those tasks and duties routinely identified as secretarial functions. Maintains provider files and ensures they have updated CMEs, licenses and certificates, accomplishments, and CVs. Takes and prepares minutes of meetings. Supports staff with PIV cards, market pay reviews, credentialing initiation, ePas, working with pharmacy to get the providers access to prescribing medicine, working with the data team to give them access to close-out consults, secure message access, clozapine prescriber access, technology requests, office assignments, and orientation guides. Maintains time and attendance records. Coordinates requests for supply items prepares justification for requested equipment items. You will be rated on the following Competencies for this position: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is performed in an office setting with frequent visits to the Psychiatry areas and other services throughout the Medical Center complex and/or other divisions. The work involves everyday risks or discomforts which require normal safety precautions. There is a certain mobility (walking) factor associated with the position in physically visiting, for observation or problem-solving, on site locations of the users. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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