Collections Specialist- German speaker

Responsibilities

• Supporting the Collections Manager in monitoring third‑party collections performance against agreed service levels and policies
• Analysing customer accounts, ageing reports and performance indicators to identify risks and trends
• Working with internal teams and external partners to resolve disputes and prevent recurring issues
• Providing accurate data and insights to support risk assessment, provisioning and audits
• Building effective relationships with stakeholders across Finance and the wider business
• The ideal skills & experience
• A degree in Management, Accounting, Business Administration or an equivalent discipline
• Experience working within credit control, collections or risk management processes
• Strong analytical skills with attention to detail and confidence working with financial data
• Clear and professional communication skills in English
• Confidence using Microsoft applications, particularly Excel, Word, PowerPoint and Outlook
• Fluent in German and English

Benefits

Additional Information

We're the world's leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Our Functions teams are right at the centre of our business, making sure we can always get better, every day. Supporting the business with things like Marketing, Human Resources, Finance, Legal and Technology, our Functions colleagues are skilled professionals whose role it is to ensure we continue to become an indispensable partner to brands everywhere. Job Details Why this job is important As a Q2C Specialist, you play a critical role in supporting Kantar's financial health and client relationships. Working within our Functions division, you help ensure that customer accounts are managed effectively, risks are identified early, and collections processes run smoothly across markets. This role sits at the intersection of finance, data and stakeholder management. You will support third‑party collections partners, analyse customer performance, and provide meaningful insights that inform decision‑making across the business. Your work directly contributes to cash flow, compliance, and the overall client experience. If you enjoy working with data, collaborating across teams, and making a tangible impact through structure and insight, this role offers the opportunity to grow your expertise in a global, people‑centred organisation.

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