Senior Operations Manager, Amazon Air

Requirements

• Bachelor's degree or equivalent
• Experience with performance metrics and process improvement and Lean techniques
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
• Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
• Bachelor's degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field
• Experience leading large contingent workforce programs
• Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity
• Experience working cross functionally across several teams
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• USA, TX, Fort Worth - 135,000.00 - 182,700.00 USD annually

Additional Information

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Air Hub Senior Operations Manager has complete responsibility for inbound, outbound, package sortation and ramp operations or a functional process responsibility within the hub on a specified shift or across multiple shifts. Key job responsibilities - Lead and manage the outbound, inbound, package sortation and ramp operations within the Air Hub - Responsible for the overall safety, quality, performance and customer experience of the shift. - Carry out supervisory responsibilities in accordance with the organization's policies and procedures. - Accountability for meeting and exceeding operational goals. - Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs. - Mentor, train and develop teammates for career progression and learning - Ability to develop and share best practices across the shifts and network. - Develop and implement processes required to support hub launch. - This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

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