Program Manager
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About the role
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities.Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries.Our 6,500 team members foster an uncommon, innovative culture and are dedicated to bringing the future to bear today through cognitive answers, insights, algorithms, and automation.For more information, please visit solera.com. As a Project Manager, you will: - Payment Solutions Integration: drive Peri integration initiatives include the planning, integration with Solera Products, and rollout with Pro-Services, Customer Support, Sales, and Sales Enablement - Payment Solutions Vendor Management: coordinate and collaborate with Peri Payment Facilitators, Hardware, and other vendors to deliver on Peri initiatives and solution improvement - Payment Solutions Planning: work with leadership and cross-department teams to determine and priortize Peri initiatives including facilitating scope determination, project proposals, and establishing deadlines - Payment Solutions Operationalization: Lead cross-team collaboration of rollout and reporting on Peri operational processes and controls from pre-sales through Customer Support - Payment Solutions Delivery: focus on Peri projects, primarily product integration, expansion, Payment Facilitator integration, hardware solutions, and operationalization - Payment Solutions Stakeholder Management: Closely collaborate with stakeholders (including Executive team, Department Managers, IT personnel, and End-Users) to ensure Peri meets organization requirements/objectives - Payment Solutions Improvement: Coordinate with Sales, Pro-Services, Business Architect, and Platform Architect on prioritization and alignent of new feature enhancements and bug fixes - Payment Solutions Executive Reporting: Enterprise level reporting for Senior/Executive Leadership across and in alignment with Peri inititives - Sales and/or Submerchant centric expereince with Payment Solutions operationalization, delivery, and improvement - Drive company-wide, high-visibility, and high-priority Programs that focus on rolling out IT, Organizational, and Process integrations with an emphasis on consolidation, cost savings, reporting, and maintaining company culture. - Responsible for successful delivery of multiple complex initiatives, working closely with cross-functional teams and resources to achieve milestones within established timeframes - Align with Key Stakeholders from Product, Engineering, QA, IT, and the Business to manage, track, report, and ensure the success of Solera's most important efforts. - Will be accountable for and directly manage critical Programs and Projects, coordinate logistics and resources, conduct planning and working sessions, and build lasting relationships to meet Project objectives. - Collaboratively define the scope of work, identify appropriate resources, set goals, develop schedules, and track and report progress while ensuring the overall approach is refined and communicated to stakeholders. - Establish, continually manage, and communicate with Project stakeholders and Executive and Senior Management regarding project expectations, and provide reporting insights on issues through root cause analyses - Must have exceptional communication and organization skills, be highly collaborative, and understand independent and interdependent organizational structures, tools, and teams. - Practical, innovative, data-driven, detail-oriented, and self-motivated, candidate will need to leverage and implement Project management tools, processes, and KPIs to increase visibility, create stability, and ensure adoption. - Work with leaders and teams across the globe to create meaningful and positive change. - Provide Gap analysis on processes currently in place, suggesting refinement and improvement to streamline efficiency and simplicity
Requirements
- Bachelor's degree (B.A.) or equivalent work experience
- 5+ Years of experience in program or project management or related business facitiliation role (including leading collaboration and alignment across mult-team efforts to achieve results)
- 2+ Years of experience creating and driving large-scale technology and data-driven Program Management transformation plans
- Advanced knowledge of business applications such as:
- MSFT Excel
- MSFT Outlook
- MSFT Project
- MSFT Teams
- MSFT Word
- MSFT PowerPoint
- Power BI
- SharePoint
- Flow Diagram Software (Lucid Chart)
- SalesForce
- How To Succeed
- Be Reliable: trust will be your number one asset; follow through on what you are expected to do as part of your role; do what you say you are going to do and be aware of expected communication/project/ timel
Additional Information
Program Manager P3
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