Senior / Logistics Operations & Performance Analyst

Responsibilities

• Operations & Costing Analysis
• Identifybottlenecks (delayed dispatches, low truck utilization, warehouse idle time) and collaborate with departments to streamline processes.
• Analyze service-level performance (on-time delivery, damage rates, transit times) andlink to cost/revenue impacts.
• Break down costs per shipment, route, warehouse, and client (fuel, tolls, wages,maintenance, rent, labor, inventory, freight rates, customs, insurance).
• Compare actual vs. planned costs to identify leakage points.
• Build cost-per-kilometer and cost-per-pallet models.
• Revenue & Net Income Analysis
• Analyze revenue by service type (FTL, LTL, warehousing, cross-docking, value-added services).
• Assess profitability per customer, lane, or shipment.
• Identify revenue leakage (incorrect billing, missed accessorial charges).
• Calculate net income contribution after allocating direct and indirect costs.
• Monitoring & Reporting
• Build dashboards for cost-per-delivery, revenue-per-route, and net margin by customer.
• Track performance weekly/monthly.
• Provide variance analysis and recommend adjustments.

Requirements

• Bachelor's degree in Logistics, Supply Chain, Business Administration, Finance,Accounting, or related field.
• Minimum 3-5 years of experience in logistics operations, costing analysis, orperformance analytics (for senior role).
• Proficient in data analysis tools (Excel, Power BI, or Tableau) for dashboards andvariance analysis.
• Experience with cost modeling (cost-per-kilometer, cost-per-pallet).
• Knowledgeof TMS or WMS is an advantage.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to identify bottlenecks and recommend process improvements.
• Understanding of logistics cost components (fuel, freight rates, warehousing, labor, customs,insurance).
• Ability to work collaboratively with cross-functional teams (operations, finance, sales).

Additional Information

Job Summary: To analyze end-to-endlogistics operations - including transportation, warehousing, last-mile delivery, and freight costs - alongside revenue streams and net incomeperformance. Then, develop a data-driven operational plan to improveprofitability, efficiency, and service ROI.

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