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Account Service Group Analyst

External
gategroup logoGategroup · Reston, VA
$65K–$70K/yrFull-timeOn-site1w ago
ClassificationExcelJiraLeadershipProcess ImprovementSAP
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Requirements

  • Education:
  • Bachelor's Degree required, from an accredited university or equivalent
  • Work Experience:
  • 3 years or more previous demonstrated analyst work experience.
  • Proven experience within an SAP environment.
  • Work experience in an operations or manufacturing environment
  • Work experience in a food production or food service environment
  • Experience working within a cross-functional team
  • Prior training and development experience preferred
  • Technical Skills: (Certification, Licenses and Registration)
  • None
  • Language / Communication Skills:
  • Ability to communicate well with internal and external customers, verbally and in writing.
  • Job Dimensions
  • Geographic Responsibility: USA
  • Type of Employment: Full-time
  • Travel %: Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required up to 30%.
  • Exemption Classification: Exempt
  • Internal Relationships: Employees at all levels of the organization
  • External Relationships: customers and vendors
  • Work Environment / Requirements of the Job:
  • Regular and on-time attendance.
  • Hours regularly exceed 40 hours per week.
  • Must be willing to participate in an on-call rotation that would involve evening and weekend work approximately once every two months.
  • Must be able to demonstrate proficiency in one of three core job functions (Billing, Data, Pricing)
  • Must demonstrate and have basic skills in Microsoft Office applications, specifically Word, Excel, and Outlook.
  • Must have solid analytical skills.
  • Display an outstanding work ethic.
  • Must work effectively in a team-based environment.
  • Must have the ability and desire to meet required timelines.
  • Strong mathematical aptitude.
  • Budget / Revenue Responsibility: (Local Currency)
  • Organization Structure
  • Direct Line Manager (Title): Mgr., ASG Analysis or Sr. Analyst, ASG
  • Dotted Line Manager (Title, if applicable): 0
  • Number of Direct Reports: 0
  • Number of Dotted Line Reports: 0
  • Estimated Total Size of Team: 2
  • gategroup Competencies Required to be Successful in the Job:
  • Thinking - Information Search and analysis & problem resolution skills
  • Engaging - Understanding others, Team Leadership and Developing People
  • Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively
  • Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus
  • Demonstrated Values to be Successful in the Position
  • Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:
  • We treat each other with respect and we act with integrity
  • We communicate and keep each other informed
  • We put our heads together to p

Benefits

Paid time off401k, with company matchCompany sponsored life insuranceMedical, dental, vision plansVoluntary short-term/long-term disability insuranceVoluntary life, accident, and hospital plansEmployee Assistance ProgramCommuter benefitsEmployee DiscountsMain Duties and Responsibilities:Perform continuous audits to ensure standard, consistent and quality master data in catering systems is valid and correct.Interfaces with several internal groups, including the buyers and SAP coordinators across multiple kitchens, members of the Business Process Improvement team, Pricing, Billing, and Menu Specification analysts for assigned accounts.Collects and interpret menu specifications for assigned accounts, and research and resolve any discrepancies.Works with JIRA issue reporting and coverage of on call (off hours, weekends approximately 7 weeks).Partners with your assigned airline Account Executives, Gate Gourmet units, the Pricing and Data management and Collections/Credit Department to identify common problems and limit their frequency and volume.Works closely with your supervisor, Pricing and Data Analysts and our customers to monitor and interpret any changes to airline specifications ensuring lead times are met upstream.Partners with the supervisor to find new ways to improve our systems and processes.ASG, job competencies:Demonstration and or proven success in 2 of the 10 following ASG, job competencies:Analysis and ReportingBusiness Acumen, Planning and ManagementCommunication and PresentationChampions Diversity & InclusionCustomer Focus and Relationship BuildingChampion for ChangeInfluencingInformation and Technology ProficiencyLeadershipProblem Solving and Decision MakingDental insuranceVision insurance401(k)Flexible schedule

Additional Information

We're looking for motivated, engaged people to help make everyone's journeys better. Responsible for mastery of one of three areas of Focus to include (Billing, Data and Pricing) to ensure the operational effectiveness and excellence of the Account Services Group Business Unit. Assist in the creation of sophisticated and flexible financial models that are responsive to the diverse needs of our airline client base. Annual Hiring Range: $65,000-$70,000 Per Year

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