IT Support Administrator (In-house)
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Requirements
- ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.
- Preferable with at least 1-2 years of relevant working experience in a similar role.
- Responsible, meticulous, fast learner.
Additional Information
Responsibility - Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases. - Support HQ and project sites regarding IT-related issues. - Monitor and maintain in-house networks and servers. - Manage and maintain computer hardware and software systems, Inventory, and deployment to users. - Upgrade, install and configure new hardware and software to meet company objectives. - Create user accounts and set up email accounts for new staff. - Perform diagnostic tests and debugging procedures to optimize computer systems. - Document processes, as well as backing up and archiving data. - Develop data retrieval and recovery procedures. - Perform any ad-hoc assignment as instructed by superiors.
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Company Intel
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