Inside Sales Representative

Benefits

Additional Information

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Inside Sales Representative Location(s) Shanghai Job Description Sales Performance: Acquire new contract customers and maintain renewing clients, achieve personal sales targets, and contribute to team sales goals. - Lead Identification & Qualification: Conduct market research to identify potential customers and understand their needs/preferences; generate leads via cold calls, emails, social media and other channels. - Customer Relationship Management: Build and maintain sustainable customer relationships to ensure ongoing satisfaction and loyalty. Provide excellent customer service by promptly responding to inquiries and resolving issues/concerns. Conduct regular follow-ups to meet customer needs and identify cross-selling or upselling opportunities. - Proactive Customer Engagement: Take the initiative to contact customers, strengthen the relationship between customers and the company, and address customer issues in a timely manner to maximize customer satisfaction. - New Customer Acquisition: Continuously develop new customers and understand the diverse needs of different clients. - Sales Reporting & Analysis: Accurately record sales activities and outcomes. Analyze sales data to identify trends and areas for improvement. - Adaptability & Problem-Solving: Adapt to changes in the sales environment, handle objections from potential customers, resolve customer issues, and provide solutions that meet their needs. - CRM System Usage: Use the Customer Relationship Management (CRM) system to manage potential customers, track sales activities, and report performance.

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Company Intel

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