Underwriting Account Analyst (Hybrid)

Responsibilities

• You will work cross-functionally both independently and in a team which operates primarily in a production environment supporting pre and post-sale activities for Underwriting.
• Clinical Performance Guarantees (PG) and Rating and Supplemental (RSU) Responsibilities:
• Facilitate end-to-end Non-standard Clinical Performance Guarantee (PG) processes, including intake, business and RFP responses, tracking, and approval.
• Partner with Sales, Underwriting, Product, and Clinical teams to analyze results and communicate risks and opportunities.
• Provide subject matter expertise on PG processes, contract language, and reporting requirements.
• Provide Medical and Dental Census rating reports by analyzing, scrubbing, coding, and loading census data to support Underwriting rating and quoting activities.
• Support Supplemental Health Solutions Underwriting through preparation of census files and pre-sale documentation.
• Operations Analyst (OA) Responsibilities:
• Manage and maintain a limited book of business. Perform routine maintenance, report preparation and/or issue resolution efficiently.
• Complete Rate Action Forms (RAF). Interact with matrix partners in the coordination/accurate completion of RAFs to effectively communicate sold plan information.
• Settlement Production. Produce accurate timely year end settlement financials and Form 5500 reporting for our clients.
• What you need to do the job:
• Ability to manage multiple priorities in a fast paced production environment
• Proven ability to work under tight deadlines
• Excellent written and verbal communication skills
• Excellent time management skills
• Strong problem-solving skills
• Strong analytical skills and ability to interpret data
• Team player with a proactive and positive attitude
• Ability to develop cross-functional relationships
• Detail oriented with strong organizational skills
• Customer-focused mindset with ability to build relationships

Requirements

• Bachelor's degree or 2+ years in customer service, preferably in healthcare or equivalent fields
• Experience in healthcare, insurance, underwriting support, or financial operations preferred.
• Ability to work independently and within a collaborative group
• Proficiency in Microsoft Office, including Excel
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
• For this position, we anticipate offering an hourly rate of 23 - 35 USD / hourly, depending on relevant factors, including experience and geographic location.
• This role is also anticipated to be eligible to participate in an annual bonus plan.
• About Cigna Healthcare
• If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
• The Cigna Group has a to

Benefits

Additional Information

Operations Analyst: Underwriting Account Analyst - Hybrid

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