Program Manager BTI

Responsibilities

• Program Execution & Delivery
• Manage delivery of initiatives across internal con tent planning and pr odu ction s ystems
• Coordinate cross-functional workstreams across IT, product, UX, and business teams
• Track progress against product goals (adoption, engagement, satisfaction, business outcomes)
• Requirements & Backlog Management
• Partner with Product Owner to gather, synthesize, and document requirements
• Translate stakeholder needs into epics, user stories, and acceptance criteria
• Help manage backlog prioritization aligned with product roadmap /leadership priorities
• Stakeholder Management
• Engage stakeholders across multiple levels and functions to align on priorities and outcomes
• Facilitate working sessions, requirements workshops, and sprint ceremonies
• Ensure clear, consistent communication across distributed teams
• Product & Process Improvement
• Identify process gaps and recommend improvements to workflows and tools
• Support continuous feedback loops and rapid iteration based on user input
• Assist in defining success metrics and monitoring performance
• Support Product Owner Growth
• Partner closely with a Product Owner (offshore) to:
• Strengthen requirements quality
• Improve backlog hygiene and prioritization
• Build product management capability

Requirements

• 5-7+ years in program/project management, product operations, or related role
• Experience working with Agile/Scrum teams and managing product delivery
• Strong skills in requirements gathering and stakeholder management
• Experience with tools like JIRA
• Ability to manage multiple priorities and communicate effectively across audiences
• #LI-NG2
• Who are we?
• At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
• Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
• What makes Gartner a great place to work?
• Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
• We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
• Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
• We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
• Gartner is the world authority on AI
• What do we offer?
• Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
• In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
• Ready to grow your career with Gartner? Join us.
• Ga

Additional Information

We are seeking a Program Manager to support the evolution of the Content Planning & Production Platform (CPP), a critical product ecosystem used by content planners, creators, and conference stakeholders to plan, produce, and publish Gartner research and event content. This role operates within a product-led organization focused on continuous value delivery, product adoption, and user satisfaction. The Program Manager will partner closely with Product, Engineering, UX, and business stakeholders to ensure effective execution across CPP Planning and CPP Production.

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