Door Host - Commodore Ballroom

About the role

You will have the opportunity to be part of a very special team at one of Canada's most iconic live music venues, the Commodore Ballroom. Located in the heart of downtown Vancouver, the Commodore Ballroom has been a cornerstone of the city's entertainment scene since 1929, hosting legendary artists and unforgettable live events. With a capacity of approximately 1,000 guests and a diverse calendar of concerts and special events, the Commodore offers a unique and historic atmosphere for both fans and staff. If you are ready to be part of Vancouver's most memorable live music experiences, this role might be for you!

Responsibilities

• Greet arriving guests and provide information regarding showtimes, venue amenities, events.
• Verify government-issued photo identification to ensure all guests meet the venue's 19+ age requirement and comply with liquor licensing regulations.
• Assess guest safety upon entry and throughout events, identifying signs of intoxication, impairment, or other concerns that may impact the safety and enjoyment of guests and staff. Escalate concerns to Security or Management as required.
• Scan and validate tickets using venue ticketing equipment and procedures, ensuring guests are admitted efficiently and accurately.
• Assist guests requiring accessibility accommodations to ensure a safe, comfortable, and inclusive experience.
• Provide clear direction to various venue areas including seating sections, bars, washrooms, merchandise activations, and exits.
• Proactively identify and respond to guest needs while maintaining awareness of activity throughout the venue.
• Communicate guest concerns, incidents, or situations requiring escalation to management promptly and professionally.
• Monitor assigned areas and guest conduct to help maintain a safe, welcoming, and service-focused environment.
• Follow all venue safety protocols and emergency procedures, including evacuation processes and exit awareness.
• Support overall venue operations and assist with additional duties as required.

Requirements

• You have strong attention to detail and customer service skills.
• You want to make every guest's experience as memorable and special as possible!
• Experience in a hospitality environment is an asset, but not a must.
• Kind, positive, and helpful with a reliable and passionate attitude.
• You can take directions and work calmly and effectively under pressure.
• You possess a strong work ethic with a high sense of responsibility in an ever-changing environment
• You can work independently and within a team to juggle multiple prioritized tasks.
• Must be able to work evenings, weekends and holidays as required.
• We thank all applicants for their interest, however, only those chosen for an interview will be contacted.
• The expected compensation for this position in British Columbia is: $20.00/hour
• Physical Requirements/Work Environment
• Employment Equity

Benefits

Additional Information

Job Summary: DOOR HOST Commodore Ballroom Who are we? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

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