Conference Planner, One-on-Ones

Responsibilities

• Own and manage the end-to-end Analyst One-on-One booking process across assigned conferences
• Deliver an exceptional attendee experience for all clients engaging in Analyst meetings
• Configure and manage the online scheduling platform, ensuring agendas are accurate and aligned with program and content teams
• Conduct ongoing capacity planning to optimize Analyst availability and utilization
• Partner with Conference Operations to plan and manage space requirements for One-on-One sessions
• Manage shared mailboxes, ensuring timely and professional responses to all internal and external inquiries
• Collaborate with Gartner Research to ensure all bookings are aligned with client needs and Analyst expertise
• Travel to onsite conferences to manage the scheduling desk, attendee check-in, and live meeting coordination
• Act as the primary point of contact for Analyst care, both pre-conference and onsite
• Build strong relationships with internal stakeholders and external clients, providing guidance and training on scheduling tools and processes
• Communicate effectively across stakeholders to ensure alignment and smooth program execution
• Support the production of Analyst bio materials in partnership with Marketing and Communications
• Conduct post-conference reporting and analysis to drive continuous improvement
• Ensure adherence to financial and expense management guidelines
• Expected Outcomes
• Delivery of a seamless, high-quality client experience
• Strong attendee satisfaction and retention
• Efficient and scalable global processes across conferences
• Effective collaboration with internal teams and external partners
• Achievement of operational and financial targets
• Timely response and resolution of all stakeholder queries
• Key Relationships
• Internal Stakeholders:
• Conference Production (Logistics, Content, CES, BTI, Program Management), Sales, Service, and other business units
• External Stakeholders:
• Conference attendees and regional conference partners
• Professional Experience:
• Between 1-3 years working in a corporate or professional services environment
• Strong organizational, stakeholder management, and customer service skills preferred
• #LI-NO1
• Who are we?
• At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
• Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
• What makes Gartner a great place to work?
• Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
• We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
• Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
• We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
• Gartner is the world authority on AI
• It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who sha

Additional Information

The Conference Planner/One-on-One Meetings serves as the primary owner of Gartner's Analyst One-on-One meeting program, delivering a seamless and high-quality experience for conference attendees. This role is responsible for end-to-end coordination of Analyst engagements, including scheduling, calendar management, stakeholder alignment, and customer care, ensuring a best-in-class attendee experience. This position primarily supports the EMEA conference portfolio, with flexibility to assist across other regions as needed.

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