Head of Process Advisory (m/w/d)

About the role

Implico is transforming its consulting organization from implementation-led delivery toward an advisory-driven model. The Head of Process Advisory translates the CCO's strategic vision into concrete operating structures, team goals, and a working culture where high expectations and genuine autonomy go hand in hand. This is not a deep process expert role - but a solid SAP background is essential to earn credibility and lead effectively in this environment. Operating Model & Structures - Translate consulting strategy into concrete processes: AI delivery, quality standards, business value engineering, Solution Quality Assurance - Build and evolve the frameworks that enable advisory-led delivery - Business Value Engineering (BE) Tooling, standard workshop formats, AI accelerator adoption, accelerator library - Close the gap between where the teams are today and where they need to be - deliberately and systematically Culture & Team Development - Create a working environment built on high expectations and genuine autonomy - consultants own their work, their client relationships, and their growth - Introduce modern feedback structures: 360-degree feedback, peer reviews, transparent development conversations - Build structured enablement pathways so every consultant can operate independently - from BVE conversations to partner advisory - Replace traditional close management with clear standards and visible performance Delivery Quality & Hiring - Maintain oversight of delivery quality across SDM, RFNO, and project management - through standards and structured governance - Ensure partner QA framework is operational: design reviews, health checks, defined escalation paths - Lead hiring and onboarding for SDM and RFNO teams in collaboration with CCO and HR Must-Have 10+ years of experience in SAP consulting or a closely related enterprise software environment 5+ years of leadership experience with larger consulting teams Proven track record of building operating models and structures that land - not just designing them Strong people developer: honest in assessment, clear in expectation, patient in development Structured thinker who creates clarity without bureaucracy Believes in the combination of high freedom and high expectations - and knows how to make it real Fluent in English and German Nice-to-Have Exposure to downstream logistics or retail fuel industry Experience with AI-assisted delivery or modern feedback frameworks (360-degree reviews, OKRs) Background in partner ecosystems or multi-stakeholder delivery environments What We Offer A mandate to build the consulting practice - with genuine execution ownership Direct working relationship with the CCO - clear direction, real delegation A team in motion: new hires with advisory potential, existing consultants ready to develop Attractive compensation package, hybrid working (Hamburg HQ + remote)

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