AEP Engineer

Responsibilities

• AEP Data Engineering & Governance
• Design, implement, and maintain Experience Data Model (XDM) schemas and datasets supporting real-time and batch data ingestion
• Configure and manage data ingestion pipelines utilizing batch and streaming ingestion capabilities, source connectors, Data Prep, and Dataflows
• Build and maintain audience segments within Real-Time Customer Data Platform (RTCDP), including profile merge policies, identity graph configurations, and destination activations
• Implement and enforce data governance policies, including data usage labels, consent policies, and retention rules aligned with HIPAA requirements and organizational standards
• Monitor platform health, data quality, and pipeline performance; investigate and resolve ingestion failures, schema validation errors, and profile merge issues
• Support identity resolution strategies through maintenance of identity namespaces and collaboration with data engineering teams on source system integrations
• Customer Journey Analytics
• Create and maintain Customer Journey Analytics (CJA) connections and data views
• Configure field mappings, components, and governance settings aligned with AEP datasets
• Build and maintain Workspace projects, calculated metrics, filters, and reporting components
• Conduct cross-channel journey analysis to identify engagement patterns, drop-off points, and attribution insights
• Partner with business stakeholders to translate reporting requirements into CJA solutions and upstream AEP data sources
• Maintain data dictionaries and document reporting definitions and known discrepancies
• Adobe Target (Personalization & Testing)
• Implement and manage A/B testing, multivariate testing, and experience targeting activities
• Configure and maintain Target audiences, offers, and activities
• Establish activity governance standards including naming conventions, quality assurance protocols, and archiving practices
• Activate RTCDP audiences within Adobe Target to support personalized experiences
• Validate audience delivery and activity performance against defined success metrics
• Documentation, Training & Other Duties
• Develop and maintain technical documentation including data dictionaries, schema change logs, segment definitions, and platform runbooks
• Participate in sprint ceremonies, intake processes, and cross-functional planning activities
• Support onboarding, training, and knowledge transfer efforts
• Represent platform dependencies, priorities, and capacity considerations during planning activities
• Marginal or Periodic Functions
• Evaluate and test new AEP, CJA, and Adobe Target features released through Adobe's release cycle
• Conduct audits of audience segments, governance labels, consent configurations, and platform assets
• Support data privacy and compliance reviews, including data subject access request activities
• Participate in vendor-managed escalations and issue resolution activities
• Assist with vendor evaluations, proof-of-concept initiatives, and technology assessments
• Perform related duties as assigned
• Knowledge, Skills, and Abilities
• Tech Savvy
• Anticipates and adopts emerging experience and customer data platform capabilities
• Applies modern customer data and personalization technologies to enable scalable solutions
• Evaluates platform capabilities and emerging features to enhance business outcomes
• Translates technical capabilities into practical applications for engineering and business teams
• Decision Quality
• Makes sound decisions balancing data accuracy, performance, governance, and business impact
• Prioritizes work based on customer experience value, operational efficiency, and risk
• Evaluates trade-offs between speed, scalability, and governance requirements
• Documents key decisions and rationale to support long-term sustainability
• Manages Complexity
• Navigates complex data ecosystems spanning multiple systems, sources, and us

Benefits

Additional Information

Job Posting Title: AEP Engineer ---- Hiring Department: Dell Medical School ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes This position supports the organization's Adobe Experience Cloud ecosystem, including Adobe Experience Platform (AEP), Customer Journey Analytics (CJA), Adobe Target, and related customer data and personalization technologies. The role operates within a healthcare environment and supports data governance practices aligned with HIPAA requirements. Purpose The AEP Engineer is responsible for the technical implementation, ongoing operation, and continuous improvement of Adobe Experience Platform and associated data-driven products across the Adobe Experience Cloud environment. This role supports data engineering, governance, analytics, personalization, and platform optimization initiatives while partnering with technical and business stakeholders.

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